M&A Integrations Communications Manager

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

We are seeking a talented and experienced Mergers and Acquisitions (M&A) Integration Communication Manager to join the Integration Management Office (IMO) and play a crucial role in shaping communication strategies during M&A activities. As an M&A Communication Manager at Hanger, you will design and implement communication strategies to ensure a smooth and successful transition during mergers and acquisitions.

 

You will collaborate with various departments such as PR and Marketing, and stakeholders to ensure that communications shape the acquisition narrative, manage people's expectations, and educate and prepare key managers, contributing to the successful assimilation of acquired companies into our organization.

 

This position will require travel up to 25% of the time.

Your Impact

Responsibilities will include:

 

• Communication Strategy: Collaborate with the PR Comms Team to develop and deploy comprehensive communication plans that outline strategies for internal and external stakeholders throughout the M&A process
• Stakeholder Engagement: Identify and engage key stakeholders through tailored strategies to address their concerns, foster engagement, and manage resistance to change, while ensuring a clear and consistent message is delivered
• Internal Communications: Create and distribute internal communication materials in alignment with internal communications processes to keep employees informed and engaged throughout the integration, addressing their concerns and maintaining morale
• Cross-functional Collaboration: Ensure alignment of IMO activities and messaging with PR and Marketing standards and processes.
• Cultural Integration: Asses the cultural differences between entities and develop strategies to facilitate a smooth integration, emphasizing shared values and creating a unified culture
• Employee Support: Implement support programs and resources to assist employees in dealing with emotional and practical aspects of change
• Announcement: Lead the development of announcement day presentations and key messaging, collaborating with PR, Integrations Manager, HR, and Field Team to ensure a tailored message is delivered for each acquisition.
• Digital Transition: Oversee all diligence and integration activities for digital platforms including website, social media, and Google listings, working closely with Marketing and PR to align with their digital strategies and IT to address technical aspects of website transition.
• Social Media: Assist PR with monitoring recently acquired social media channels for feedback and engagement, involving PR when responses are necessary, and sunset channels in alignment with company standards.
• External Communications: Develop external communication materials, such as referral source and patient notifications, in alignment with Marketing's standards to maintain trust and transparency with external parties
• Crisis Management: Be prepared to handle and mitigate potential communication challenges and crises that may arise during the M&A process, escalating issues to the Integrations Director, PR, or Marketing, as appropriate  

Minimum Qualifications

To be formally considered, the following requirements must be met: 

 

• Bachelor's degree in Communications, Public Relations, Marketing, or a related field
• Minimum 5 years of experience in M&A communications, public relations, corporate communications, or marketing
• Understanding of M&A process and the ability to navigate organizational and cultural complexities
• Ability to travel up to 25% 
• A valid driver's license and driving record within the standards outlined in Hanger's Motor Vehicle Safety Policy and Procedures.

Additional Success Factors

The ideal candidate will also demonstrate: 

• Excellent written and verbal communication skills
• Ability to work in a fast-paced environment and meet tight deadlines
• Strong problem-solving skills and the ability to adapt to evolving situations
• Exceptional interpersonal skills and the ability to work collaboratively with cross-functional teams
• A commitment to maintain confidentiality and sensitivity in handling personnel and business-related information
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

Our Investment in You

Employees working at least 20 hours per week are eligible for the following benefits:

• Competitive Pay
• Health Insurance
• Dental Insurance
• Vision Insurance
• 8 Paid Holidays per Year
• Paid Vacation Time Off
• Paid Sick Time Off
• 8 hours of paid time to volunteer in your community
• Floating Holiday
• Life Insurance
• Medical Flex Spend Account
• Dependent Care Flex Spend Account
• Free employee assistance program
• 401(k)
• Full-time employees are also eligible for short-term and long-term disability insurance

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Pay range of $100,000 - $145,000 per year + annual bonus: up to 10% of base pay depending on bonus criteria.  This pay range is posted to comply with wage transparency laws.  Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables. 

 

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

Employment Type: OTHER