Address
Form of work
SalaryTime: Up to 10 hours/week; 40 hours/month
Starting at $25/hr with potential to increase
Independent contractor (1099 tax status)
Location: Remote and 1 day/week in-person in Ann Arbor, MI
Company
Artisan Coffee Imports, LLC, founded 2009, is a growing specialty coffee social enterprise. We are a woman-owned Green Coffee importer and coffee economics consulting firm based in Ann Arbor, Michigan. Our mission is to trade coffee in sustainable ways that improve the lives of farmers and deliver on the brand promises of our roaster customers. At origin, we uplift producer organizations through support for their management and worker-centered continuous improvement efforts. We are the premier source for high-quality women-grown coffee from East Africa.
Job Description
If you love business operations, being part of a team focused on ethical practices and you like coffee, we need to talk! We’re looking for a flexible and versatile office/Logistics Manager who will be responsible for critical office processes, including invoicing, domestic and international shipping and sample management. Get in on the ground floor and make a big impact! The main goal of this position is to create and maintain back-office systems that help us serve our customers well.
Key Responsibilities: see categories below.
Green Coffee Logistics
- Manage domestic LTL freight shipping: create delivery orders, book shipments through an online portal, contact customers, submit releases to warehouse, oversee charges, and disputes.
- Co-manage international shipping: with President/Logistics Mgr, review international shipping documents, contact shipping lines for quotes, update tracking systems in Excel and on physical boards.
- Oversee Green Coffee inventory in warehouses, which may include creating new spreadsheets and maintenance of existing (ex: contracts checklist, stripping reports, drawdown schedule etc.)
- Coffee related invoicing: create and send invoices to customers (includes Green Coffee costs, load out fees, shipping charges and credit advices)
- Maintain relationships with brokers, and contact carriers for quotes routinely
Green Coffee Samples and QC
- Manage and update sample inventory and sample tracking spreadsheets (or in Cropster App); document inbound and outbound samples. Use laptop and printer to create labels.
- Label, package and ship samples to customers and deliver to the local drop box
- Storage, recordkeeping and ordering of more sample material from sources
- Document Green Coffee quality through spreadsheets, taking moisture readings, weights, enter tasting note data, etc.
- Occasional sample roasting and cupping
Back-office Office System Management
- Office inventory: manage inventory Certifications: set up routine reporting, management of new and old certification systems (may include Rainforest, FT, Organic)
- Manage customer contact info related to invoicing terms, sample and logistics requirements (parts of a CRM system).
Marketing
- Order SWAG items, manage research for SWAG purchasing
- Trade show booth implementation
- Assist with other marketing and mailing projects (ex: labels for event bags, design greeting cards, etc)
- Work with other team members to develop marketing designs and info sheets
-Support team atmosphere through your leadership.
-Reports to President – Ruth Ann Church
Required skills, knowledge & abilities:
Enthusiasm and energy
Committed to ethical business practices
Minimum 2 – 5 years’ experience as a shipping clerk – or already managing logistics.
3 – 5 years in office management preferred.
Good knowledge of Microsoft Office tools: Word, Excel, Powerpoint
Good knowledge of Google Drive (google sheets and google docs).
Knowledge of Quickbooks a plus, not required.
Internet skills: can easily utilize search engines and typical website navigation.
Organized: prioritizes tasks and manages projects well
Experience in creation of office systems, implementation and management.
Can work independently
Works well in a professional environment.
Enjoys being part of a small, growing, entrepreneurial company.
Equipment required:
Has own laptop
Has own cell phone with service
Ideal/preferred:
B.A. in business or similar
Enjoys coffee – caff or decaf!
Work location/schedule: Work-from-home during business hours some days.
In-person 1-2 days per week in Ann Arbor. More time in-person may
be needed during on-boarding / training. Regular (scheduled) on-line/phone call meetings with Artisan Coffee Imports president.
Compensation:
Hourly wage: $25 /hour initially. Potential to increase.
Willing to work as independent contractor (1099 tax status)
Benefits:
Company supported continued education in management, organization, software, skills and knowledge of specialty coffee.
Job Types: Part-time, Contract
Pay: From $25.00 per hour
Expected hours: No more than 10 per week
Benefits:
- Flexible schedule
- Paid training
Experience level:
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Ability to Relocate:
- Ann Arbor, MI 48103: Relocate before starting work (Required)
Work Location: Hybrid remote in Ann Arbor, MI 48103
