Job Description
Logistics Coordinator
Essential Duties & Responsibilities:
Support of Internal Staff:
- Shipping docket ( google sheets ) management and fulfillment of shipping instructions
- Close shipping docket confirming everything has shipped and resolving pending issues
- Create pick sheets & packing slips for cross dock warehouses to process container shipping
- Work with cross dock locations to process shipments from the containers by booking FT / LTL / Small Package shipments
- Update packing slips / Tracking / Costs
- Work with our CSR’s on real time shipment updates / concerns
- Resolve questions / concerns / issues with the cross dock location
- Vet vendor shipping invoices on that are booked for Full Trailer and local delivery to confirm costs match the approved rate for that move out of the Cross Dock Location
- Book 3rd Party BOL’s for CSR’s & our Warehouse
- Book 3rd Party UPS small pack for CSR’s
- Quote BOL shipping costs from Warehouse / Crossdock
- Help resolve pick up/ delivery issues on shipments
- Cross Train within the Logistics and Warehouse staff for coverage when coworkers are out of office.
- Proactively resolve issues with a variety of carriers to expedite delivery, locate missing items, and overcome daily challenges of a complex logistics program
Logistic Responsibilities:
- Receive in consolidated freight shipments
- Breakdown shipments and create shipments as pallet or parcel shipments based on client needs and warehouse SOP for shipment sizes
- Operate Forklift
- Load trucks for outbound shipments
- Update inventory of stored times and Pick Pack stock
- Create shipping BOL’s and paperwork for LTL & FT dispatches
- Set up and book UPS, FedEx, & DHL parcel shipments
- Create pre alert notices for shipments for involved parties and own shipments from pick up to successful delivery
- Monitor and resolve issues with delivery
- Maintain internal KPI statistics for monthly reports
- Audit and code freight bills for payment with appropriate general ledger account numbers
- Monitor outgoing shipments - be sure all product picked up and in transit and proactively address issues
- Coordinate with vendor(s) for pick up times and consignees for delivery
- Be aware of and ensure product is build to Distribution specifications and delivery requirements
- Focus on process and system refinement
Additional Responsibilities:
Duties as assigned by management, this could include, but not limited to; responsibility to cross train with other operations representatives on each other’s areas of responsibility to further gain experience for advancement.
Requirements:
- Bachelor’s or Associate's Degree or related experience in lieu of a degree
- Two + years of progressive logistics experience in a similar role or recently graduated with a relevant degree
- Computer Skills
- Competency with Office Software including Google docs / spreadsheets / FedEx.com / UPS.com / 3pl Booking sites
- Experience in a small to midsize company is preferred but not required
- Experienced and skilled with production and logistics software platforms
- Strong organizational skills related to operations
- Ability to work within a team as well as independently in a fast-paced environment.
- Ability to follow direction
- Exceptional conflict resolution and negotiation skills
- Excellent oral and written communication skills
- Willingness to learn
Skills and Competencies
- Customer Focus
- Communication
- Energy and Urgency
- Team Work
- Quality Orientation
- Problem Solving
- Accountability and Dependability
- Operating Office Equipment
- Ethics and Integrity
- High Organizational Skills