LOGISTICS ASSISTANT
Department: Logistics
Reports to: Logistics/Credit Manger
Employment Classification: Full time Regular Employee/Non-exempt
Revised: 2024
SUMMARY: The Logistics Assistant is responsible for coordinating the shipping and receiving of finished goods and raw material to and from the plant and the delivery of raw material and pickup of finished goods.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions):
- Utilize various transportation provider software systems, to facilitate material movement planning and scheduling.
- Provide exceptional customer service by developing good working relationships with the customers.
- Proactively handle customer shipment routing requests.
- Coordinate daily activity to track location and movement of inventory finished goods and raw materials. Provide reports to internal and external customers as required.
- Track shipments from pickup through delivery so that accurate, up-to-date information can be provided regarding any shipment.
- Participate in Logistics projects by managing new initiatives as they arise.
- Monitor benchmarks and identify trends and problems.
- Complete or assist with miscellaneous projects as needed.