Loan Servicing Officer-Home Finance Operations

Job Description
Monday- Friday| 8:00AM-4:30PM
Weekly Earned Wage Access is an option for this position.
Job Purpose or Objective(s): Provide loan payment and escrow support for all loans serviced by Choctaw Home Finance. You will report to the Home Finance Assistant Director.
Primary Tasks:
1. You will balance and post daily payment information and prepare daily payment processing reports for accounting.
2. Input new loan information including loan amount, due dates, funding, and escrow onto the mortgage system to create monthly statements and setup payroll deduct and bank draft forms for payments.
3. Manage delinquencies by providing letters to homeowners, phone calls, and home visits.
4. Manage foreclosed properties from acquisition to sale including bids for yard maintenance, prepare ads for papers, and show homes to potential buyers.
5. You will refer members to Housing Service Coordination Department for individualized services to guide and support homeowner success.
6. Scan file information into the Loan Servicing system and monitor for accuracy of inputted information.
7. Track and maintain AMERIND Insurance Community Shield and Force Placed Policies monthly and all escrow accounts and pay vouchers as due.
8. Provide and prepare monthly reports and annual year end statements to Homeowners Operations Manager.
9. Reconcile escrow accounts monthly and at year end for annual escrow analysis and compliance.
10. Perform other tasks as may be assigned.
Requirements:
•High School Diploma or GED Required
•Ability to obtain Mortgage Office training certificate and complete ongoing annual education
•Ability to work with internal and external associates, vendors, and Tribal Members cordially
•Excellent Verbal and Written Skills
•Knowledge of Federal and State housing regulations
•Intermediate user of Microsoft Word, Excel (can maintain complex spreadsheets), PowerPoint, and Outlook
•Four years' experience providing Housing services
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
Benefits

• Free gym membership
• Free access to employee health clinic
• Free lunch for casino & resort associates
• Earned wages access once per week for hourly Associates
• Pet insurance
• Paid vacation / sick time
• Medical / Dental / Vision
• 401(K) with company match
• College tuition reimbursement
• Short-term disability, long-term disability, and family leave
• Employee assistance program
• Employee prescription program
• CNO Paid Life Insurance
• Teladoc
• On Site Dental Clinics (Jet Dental)
• On Site Mammogram Services
• Free diabetes and hypertension monitoring benefit (Livongo)
• Accolade- Concierge Benefits Program
• Wellness Program that equals savings on health insurance cost (Virgin Pulse)
• Maternity Care Program
• (Benefits provided by the Choctaw Nation are based on employment classification)

For Housing Authority Associates-

• Housing Authority of the Choctaw Nation of Oklahoma 401(a) retirement plan
• Housing Authority of the Choctaw Nation of Oklahoma 457 retirement plan

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

• Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
• Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
• Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.

#LI-onsite