Role and Responsibilities
- Accepts assignment with an individual, or team, of Loan Originators.
- May completes residential mortgage loan applications within assignment.
- Assists consumers in identifying proper residential mortgage loan products.
- Advertises and communicates to the general public the loan origination services.
- Complete all internal required continuing education courses assigned in the time they are due.
- Exercise proficiency with all technology requirements including, but not limited to: Encompass, Compensafe, FCM Knowledge Center, AUS systems, BAI Learning.
- Represent FCM, both ethically and professionally, with a positive attitude and demeanor. Provide superior customer service, while exemplifying FCM as the Lender of Choice in community.
- Uphold all internal and regulatory compliance guidelines, policies, and procedures, as hosted in the FCM Knowledge Center.
- Attend all required staff meetings.
- Report hours of work to management when due.
- Complete mandatory new employee orientation.
- Maintain requirements of the NMLS registration process.
- Other duties as assigned