Benefits & Perks:
- 401k
- Health, Dental, and Vision Insurance
- Company-provided short-term disability insurance
- Employee Assistance Program
- Wellness Program
- Generous PTO
American Bancshares Mortgage is seeking a bilingual Mortgage Loan Originator Assistant to assist Mortgage Loan Originators by providing them with daily support. The Assistant pulls and analyzes customer credit, reviews income, asset documents, and understands how to structure a loan. This position also involves communicating with borrowers, realtors, and operations staff.
- Primary contact between clients and Mortgage Loan Originators.
- Taking application information over the phone and scheduling appointments.
- Request and obtain referrals from all current and potential clients.
- Submit complete loan applications for each customer file.
- Schedule realtor appointments for the assigned Loan Originators.
- Track all requested documents in Encompass.
- Review received documentation within 24 hours for discrepancies, omissions, asset and income verification and Encompass.
- Work with Loan Originators to resolve any problems with files and documents.
- Comply with Company policy and procedures to ensure all files are complete.
- Attend all branch/team meetings.
- Comply with applicable state and federal compliance guidelines.
- Other duties as assigned.
- Two (2) years of professional office support experience
- Bilingual in English and Spanish
- General knowledge of FNMA, FHLMC, FHA, VA, GNMA and USDA guidelines
- Prior Encompass LOS system experience or other mortgage processing software
- Proficient in Microsoft Office (i.e. Word, Excel, Outlook, PowerPoint)
- Strong organizational skills and attention to detail including the ability to prioritize, meet deadlines under minimal supervision
- Available to work varying hours and overtime as needed
- Strong verbal and written communication skills
- Excellent customer service and a positive attitude
- NMLS License under the terms of the S.A.F.E. Act of 2008 (“SAFE Act”) preferred
- One (1) year of mortgage or banking industry experience preferred
American Bancshares Mortgage is an Equal Opportunity Employer. American Bancshares Mortgage does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.
American Bancshares Mortgage participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For all new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go towww.uscis.govand click on 'E-Verify' located near the bottom of the page.