Address
Form of workCORTRUST BANK
The mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter.
CorTrust Bank is seeking a Full TimeLoan Assistant in our Monticello community!
It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like 401k, insurance, paid time off, service awards, and community service opportunities.
As a Loan Assistant, incumbents will contribute to CorTrust's business objectives by supporting loan officers in the lending process. They will collect, maintain, and review documentation and be a point of contact for customer and internal questions and must be able to communicate professionally across a broad range of departments and roles.
Daily duties for this position:
- Maintain knowledge of regulatory change and complete relevant training to ensure compliance with lending regulations and Bank policies.
- Understand and support loan officers in all steps of the lending process, including document management, customer communications, credit reporting support functions, repayment parameters, and processing payoffs.
- Accurately process time-sensitive disclosures according to regulatory requirements and review documents to ensure proper completion and retention.
- Confidently and courteously communicate with customers and internal partners to resolve issues and respond to inquiries.
- Process loan denials and loan application withdrawals.
Required skills & abilities:
- Possesses combination of education and experience to perform primary duties and responsibilities of position.
- Adapts easily to system, process, product, policy, and service changes.
- Ability to reason, problem solve, and think critically while maintaining focus on customer service.
- Demonstrates high level of integrity, personal diplomacy, and respect.
- Ability to understand and abide by all CorTrust policies, procedures, and applicable banking regulations.
- Knowledge of industry and area specific workflows.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
