Loan Assistant - Mound (Full-time)

CORTRUST BANK
The mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter.

CorTrust Bank is seeking a full-time Loan Assistant in Mound, MN or the surrounding communities!

It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like 401k, insurance, paid time off, service awards, and community service opportunities.

As a Loan Assistant, incumbents will contribute to CorTrust's business objectives bysupporting loan officers in the lending process. They will collect, maintain, and review documentation and be a point of contact for customer and internal questions and must be able to communicate professionally across a broad range of departments and roles.

Daily duties for this position:

• Maintain knowledge of regulatory change and complete relevant training to ensure compliance with lending regulations and Bank policies.
• Understand and support loan officers in all steps of the lending process, including document management, customer communications, credit reporting support functions, repayment parameters, and processing payoffs.
• Accurately process time-sensitive disclosures according to regulatory requirements and review documents to ensure proper completion and retention.
• Confidently and courteously communicate with customers and internal partners to resolve issues and respond to inquiries.
• Process loan denials and loan application withdrawals.
• Other duties and responsibilities as assigned.

Required skills & abilities:

• Performs primary duties and responsibilities of position with minimal oversight.
• Adapts easily to system, process, product, policy, and service changes.
• Ability to reason, problem solve, and think critically while maintaining focus on customer service.
• Demonstrates a high level of integrity, personal diplomacy, and respect.
• Understands and abides by all CorTrust policies, procedures, and applicable banking regulations.
• Knowledge of industry and area specific workflows.
• This is an on-site position, so ability to work onsite in Mound or a nearby location is required.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.