Lms Administrator - Remote Anywhere Usa - Great Company!!!!

W2 ONLY, no Corp-to-Corp
Program Administrator I - JOB# 27101141
MUST HAVES:

1. LMS Admin Experience (we use Docebo - but any similar will work)
2. Intermediate-level experience working with/on Spreadsheets (Excel or GSuite)
3. Experience using ticketing system (ServiceNow preferred)

DESCRIPTION
Coordinates company program by ensuring a positive program status. Provides administrative and logistical support including meeting arrangement, program status, and documentation.
The Learning Operations team, within the Expert Network Learning and Development team (ENLD), is responsible for the seamless and timely delivery of content developed by the ENLD team to over 30,000+ learners. We work across ENLD, Service Delivery, Data/Analytics, Learning and Development, and Program Management Office to achieve our goal: to deliver the right content, to the right audience, at the right time.
The Program Administrator will be responsible for resolving learner issues through our service ticketing system environment, as well as helping to create supporting systems and processes that eliminate the need for manual assignment/completion of content. Ultimately, the learner's experience within the learning management system is your product.
Role Description

• This role supports Intuit's Customer Success organization by providing learning administration support to our 30K+ staff. This role is specifically responsible for resolving basic learner issues through our service ticketing system environment, like assigning and completing training for learners.
• The company uses Docebo as its learning management system and Service Now as its ticketing system. Ideally, candidates will have experience working with these two platforms, but I'll certainly consider experience with other platforms as well.
• Service ticket volume can be as high as 100 tickets per day during peak season and between 30 50 per day throughout the rest of the year.

If you are interested in this opportunity, please email your resume or contact me TODAY at (602) 838-4141
Thank You, I look forward to connecting with you!
Penny Meinert
Senior Recruiter/Veteran Programs
3100 W. Ray Road Suite 201 Chandler, AZ 85226
Penny.Meinert@PeopleMakeUS.com

602 838 4141
www.PeopleMakeUs.com