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SalaryJob Description:
The Office of Library and Information Resources seeks a Library Systems Coordinator to report to the Library Systems Administrator. The new role will support the The Community Solution Education System library’s day-to-day Library Systems operations and shared virtual reference services.
The ideal person has a passion for customer support and problem-solving with proven ability to learn in and adapt to a fast-paced environment.
Responsibilities
- Manages, resolves, and escalates inquiries concerning access to electronic resources and other library tools and services
- Participates in system-wide chat and other virtual reference services
- Provides assistance processing interlibrary loan (ILL) requests
- Assists with the library’s Course Reading and Resources lists processing.
- Helps maintain eResources website and related LibGuides
- Supports the collection of usage statistics
- Aids with invoice processing as it relates to electronic resources expenses
- Works on special projects and performs other duties as assigned.
Required Qualifications
- Proven experience in providing support in an academic library setting in person, by email, chat, or other formats
- Comprehensive knowledge of online databases and search strategies
- Experience in working with integrated Library Systems (ILS) and related services (Interlibrary loan, Electronic Reserves, etc.)
Preferred Qualifications
- Working knowledge of ExLibris Alma, Primo, Rapido, and Leganto
Knowledge, Skills, and Experience
- Experience with working with integrated Library Systems ((LS) and related services such as Discovery and Interlibrary Loan systems
- Strong analytical, technical, troubleshooting, and communication skills to support an array of library applications and workflows.
- Basic understanding of library metadata standards and structures.
- Demonstrated proficiency and knowledge of MS Excel and Access
- Ability to work independently; recognize and resolve problems, including unusual situations that require extensive investigation and analysis.
- Commitment to professional growth, including the willingness to obtain relevant Library Systems certifications.
Education and Certifications
- Master of Library and Information Systems (MLIS) degree or an equivalent combination of experience and education.
Working Conditions
- Remote
Compensation & Benefits
This opportunity is budgeted at $27.00 - 29.00 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below. https://www.tcsedsystem.edu/careers/
The Community Solution is an Equal Opportunity Employer.
