Library Assistant Pt

General Statement of Duties

An employee in this class provides customer service and clerical work at the circulation desk assisting the public at the Library. Work includes checking books or other media in and out, assisting patrons in locating books, typing, filing, issuing library cards, collecting fines, shelving books, preparing materials for programs and displays, and assisting patrons in the use of catalogues, computers, audio-visual and other equipment. Work involves accuracy and significant public contact. Work requires employees to be tactful and courteous. Work is performed in an inside environment under regular supervision; other technical and professional employees are available to assist with unusual questions or situations. Work is evaluated for customer service effectiveness and accuracy of work activities through daily observations, discussions and review of completed work. Will work at regularly at Franklinton and Youngsville branch (time split weekly between both locations) 19-24 hours 5-6 days weekday and weekend availability required.

Duties and Responsibilities/Knowledge, Skills, Abilities

Working knowledge of library procedures, methods, materials and practices.
Working knowledge of computers, audio-visual equipment and other equipment, in the library, and ability to use them in the performance of duties.
Working knowledge of the circulation, reader's advisory, and basic library procedures.
Some knowledge of the theory and objectives of a public library system.
Ability to establish and maintain effective working relationships with employees, volunteers, and patrons.
Ability to perform a variety of tasks with frequent interruptions.
Instructs patrons on how to use, books, equipment, film, and video equipment as needed and checks materials in and out; empties book drops; provides general assistance to patrons in reader’s advisory, general reference and on location of various library materials.
Registers patrons for borrower’s cards.
Computes and collects overdue fines and costs for lost or damaged books and other materials or videos, etc.; makes change; checks for reserved books, videos and audio cassettes.
Organizes books and materials for return to shelves; examines condition and sets aside ones requiring mending and repair; sorts by number for shelving; shelves books and videos; keeps magazines on rack up to date; straightens books and materials on shelves.
Instructs patrons in the use of the catalogue and index, computer operation, and microfilm and microfiche readers and copiers; refills printers; receives faxes.
Answers telephone and provides information, transfers calls or takes messages; reserves books and materials for patrons as requested.
Assists in keeping circulation desk area and other library areas neat and orderly; orders supplies.
Performs related tasks as required.

Desirable Education and Experience

High school diploma supplemented by courses in office practices and moderate related clerical experience including some experience working with the public in a library; or equivalent combination of education and experience.
Physical Requirements
Must be able to physically perform the basic life operational functions of climbing, stooping, kneeling, crouching, standing, walking, reaching, grasping, fingering, talking, lifting, bending, pushing, pulling, hearing, and repetitive motions.
Must be able to perform light work exerting up to 25 pound of force occasionally; up to 10 pound of force frequently; and a negligible amount of force constantly to move objects.
Must possess the visual acuity to maintain records, match books with cards, read book spines, count money, and operate a minicomputer.
Special Requirements
Must possess a valid North Carolina’s Driver’s license upon hire.