Lending/Retail Business Analyst

LENDING/RETAIL BUSINESS ANALYST, MIT Federal Credit Union (MITFCU), to represent business units in driving and defining system and process needs. Will leverage a team-based approach with the business unit, IT, project management, and management colleagues and ensure the finished product provides a simple, intuitive, and effective user experience that achieves business aims and draws upon leadership’s key insights in offering responsive solutions to address business challenges. Key tasks include performing ongoing analysis to determine requirements for the design, testing, and implementation of business unit systems; playing a key role in conducting business and data analysis for these systems and implementing new business policies/procedures; performing application testing, developing training curriculum/documentation, and providing high-level support; and other duties as assigned.

Job Requirements

REQUIRED: bachelor’s degree in a related field; at least five years of relevant experience, including at least three with project/program management and analysis and database management; proven track record managing projects and understanding of business/system requirements; experience working with and leading teams; effective problem-solving and requirement writing skills; comprehensive knowledge of multiple business units’ roles and needs in the credit union sector; proficiency with Microsoft Word, Excel, and PowerPoint); strong project management, interpersonal, and written and verbal communication skills; and punctuality. Must be able to proactively problem-solve, interact effectively with internal and external customers, pay attention to detail while handling a high volume of work and multiple interruptions, and work both independently and in a team-oriented environment. PREFERRED: five years’ experience in the financial industry working with MCIF. Job #23843-9