Legal Support Analyst

It is important to read this advertisement in its entirety. You are required to submit a Statement of Qualifications (SOQ) for this position. The SOQ instructions and required statements are at the bottom of this posting. Applications received without an SOQ or with an SOQ that does not comply with the instructions will be disqualified.
Under the general supervision of the Staff Services Manager I in the Legal Division, the Legal Support Analyst (SSA) will primarily serve as the parties' liaison for processing and correspondence related to petitions for rehearing requests. The Legal Support Analyst will also be responsible for the coordination of translation services and travel, and legal and administrative support for the agency's Administrative Law Judges and Tax Counsels. The analyst performs work of average difficulty in a wide variety of analytical staff services assignments with moderate independence.
Looking for a State Job? - Review the 3 Steps To A State Job webpage and be sure to complete the exam/assessment and state application before applying for this position.
You will find additional information about the job in the Duty Statement .
Working Conditions
OTA is a hybrid working environment (i.e., combined remote and in-office work schedules). If you are interested in maintaining a work/life balance, saving on fuel and parking expenses, and want work flexibility; OTA is the place for you!
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES ANALYST

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-407029
Position #(s):
292-502-5157-xxx
Working Title:
Legal Support Analyst
Classification:
STAFF SERVICES ANALYST $3,534.00 - $4,428.00 A
$3,826.00 - $4,789.00 B
$4,588.00 - $5,744.00 C
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Facility:
App Drop Off
Work Shift:
8:00am - 5:00pm
Work Week:
Monday - Friday
Department Information
BUILD A DEPARTMENT...BUILD YOUR FUTURE!! Do you want to make a difference in the lives of Californians while achieving your career goals? Do you like a challenge? Do you set standards for yourself and enjoy working in a fast-paced, evolving organization with great potential for personal development? The Office of Tax Appeals is looking for a person like you who will join our team and influence the organization's culture for years to come.
Come join our team, apply today!
Special Requirements
Application cutoff dates when sets of applications are reviewed: 12/21/23, 1/2/24, 1/12/24, 1/22/24, 2/1/24
In order to be considered for this position, you must include the following when submitting a current hardcopy or through CalCareers State application :

• JC 407029 in the Examination or Job Title section of the State application (STD. 678)
• Resume
• Proof of Education (See Required Application Package Documents below)
• Statement of Qualifications

The Statement of Qualifications (SOQ) serves as a narrative discussion to illustrate how the candidate's education, training, experience, and skills have prepared you for this position. The SOQ serves as documentation of each candidate's ability to present a written response to the following questions, both clearly and concisely. The written response should be typed and no more than two (2) pages in length, single spaced, and 12 Arial point font. SOQ's that do not address the following questions will not be screened.

Describe the aspects of your education and work experience that you think make you especially well-equipped to work for the Office of Tax Appeals.

What type of responsibilities have you had in analytics and please describe your experience in your answer.

Cover letters and resumes do not take the place of SOQs.
Electronic submittal of application and attachments through calcareers.ca.gov is highly encouraged. Email or faxed application will not be accepted.
Additional hires may be made from this job bulletin if additional positions become available.
Application Instructions
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: Until Filled
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Office of Tax Appeals
Attn: Lannie Cruz - JC 407029
P.O. Box 989880
West Sacramento , CA 95798-9880
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Office of Tax Appeals
Lannie Cruz - JC 407029
400 R Street
Suite 360
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Degree and/or School Transcripts
• Statement of Qualifications - The Statement of Qualifications (SOQ) serves as a narrative discussion to illustrate how the candidate's education, training, experience, and skills have prepared you for this position. The SOQ serves as documentation of each candidate's ability to present a written response to the following questions, both clearly and concisely. The written response should be typed and no more than two (2) pages in length, single spaced, and 12 Arial point font. SOQ's that do not address the following questions will not be screened.
  
• Describe the aspects of your education and work experience that you think make you especially well-equipped to work for the Office of Tax Appeals.
• What type of responsibilities have you had in analytics and please describe your experience in your answer.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience working within the administrative functions of a busy office.
• Experience utilizing Salesforce or other Content Management System.
• Ability to provide effective customer service to internal and external customers and take appropriate action.
• Ability to interact with courts, administrative agencies, governmental entities, attorneys to ensure deadlines are met.
• Ability to follow detailed and specific instructions.
• Ability to communicate effectively verbally and in writing.
• Ability to adapt to change quickly and to work under pressure, prioritize work and meet deadlines.
• Experience with software programs (i.e., MS Word, Excel, Outlook, Adobe, DocuSign, Salesforce).
• Ability to prepare correspondence independently.

• Perform difficult analytical work including the ability to process a large variety of documents.
• Positive attitude, open-mindedness, flexibility, and tact.

Benefits For information regarding available employee benefits, please visit the California State Civil Service Employee Benefits Summary page on the California Department of Human Resources' website at: California Employee Benefits Summary
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
Lannie Cruz
(916) 594-1867
lannie.cruz@ota.ca.gov
Hiring Unit Contact:
Crystal Demetre
(916) 215-3856
crystal.demetre@ota.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Rubena Khan
(916) 292-1434
rubena.khan@ota.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Information

• Please do not include personal information on your application, resume or Statement of Qualifications (social security number, date of birth, marital status, etc.)

• Clearly indicate the basis of your eligibility (certification list, transfer, reinstatement, SROA and/Surplus eligibility) in the "Explanations" section located on the first page of your State/Examination/Employment Application (STD.678).

• Remove and do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Examination/Employment Application (STD. 678). This page is for examination use only.

• In the "Employment History" section of the application you must list your current employment history by providing the To and From dates with the month, day and year, the hours per week that you worked, which should be a whole number and not a range and the Total Worked (years/months).

• You must complete the duties performed section on the application. Applications with "see resume" is not acceptable. Application received without all of this information will be considered incomplete and will not be processed.

Exam Information
Must meet the minimum qualifications for the Staff Services Analyst classification and have certification (reachable) list eligibility, transfer eligibility, reinstatement rights, SROA, and/or Surplus eligibility (attach letter if applicable) or reinstatement rights.
For more information on how to take the Staff Services Analyst examination click on the link: Staff Services Analyst Examination
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.