Legal Operations Manager And Executive Coordinator To Clo

US-Remote

Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve, we're also building a dynamic, supportive workplace where your contributions make a real difference.

Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG.

Pindrop's Chief Legal Officer (CLO) is looking for a talented Legal Operations Manager to play an instrumental role in coordinating and managing smooth operations of a busy in-house legal department serving multiple functions for the company.  The Legal Operations Manager will design, implement, and proactively manage processes, systems, and best practices to improve the day-to-day efficiency and effectiveness of the legal team. Additionally, this role will facilitate change, control costs, as well as provide full administrative support to the CLO and serve as a Legal Ambassador to all internal and external parties.

• Collaborate with CLO and proactively provide all necessary assistance and support, including managing the daily calendar, internal meetings, travel arrangements, and expense management.
• Serve as the Legal Ambassador for the CLO to company business teams, customers, partners, outside counsel and government affairs teams.
• Track and manage legal department budget, including coordinating budgets and performance to budget of all outside counsel and tracking accruals.
• Perform project and change management, contract management, data analysis and visualization, and process improvement and simplification with respect to all aspects of Legal Department operations.
• Develop, lead, track and report on key Legal Department OKRs, contract metrics, and special projects, including as assigned by CLO.
• Monitor and effectively summarize key legislative and regulations reports affecting the company.
• Develop presentations and provide proofreading and editing of documents suitable for executive leadership distribution.
• Develop and maintain internal Legal Department Intranet page and content.
• Develop, implement, and enhance a comprehensive departmental strategic communications plan.
• Administer, implement, and manage legal technology solutions systems, including contract management system, electronic signature system, and legal research providers.  
• Manage relationships with Legal Department vendors, interfacing on system capabilities and usage.
• Create documentation on use of technology and training for Legal Department staff.
• Coordinate with cross-functional teams in connection with audit processes and compliance projects.
• Plan internal and external meetings and events.

• You thrive in a fast-paced environment and successfully manage multiple priorities and tight deadlines simultaneously and with little guidance.
• You are detail oriented, you are organized, and you have strong and self-driven time and project management skills.
• You are an excellent, succinct communicator (both written and verbal) especially with senior leaders and Executives.
• You are a strategic thinker and love analyzing situations and problem solving even in uncertain situations.
• You are professional and act with a high degree of integrity and discretion in handling confidential information.
• You are resilient in the face of challenges, change, and ambiguity.
• You are optimistic and believe that you can make a problem into a solution.
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed.
• You take accountability, do the things you say you'll do, under-promise and over-deliver.
• You are nimble and adaptable when priorities change and continue to see the "forest through the trees". 

• Bachelor's degree or equivalent experience required.
• Familiarity with legal processes, procedures, and documentation.
• Experience with strategically managing a c-level executive's calendar, internal meetings, travel arrangements, and expense management.
• Experience managing department and outside council budgets consistently and reporting on it
• Experience in outside counsel management and/or Legal Operations in a corporate-legal department or large law firm.
• Experience collaborating with and supporting high-level executives and law partners.
• Proven track record of partnering and collaborating with internal stakeholders (e.g., finance, sales, security, IT, people operations) to set objectives and produce meaningful results.
• Demonstrated ability to influence and independently move projects forward by gaining the support needed from external stakeholders (e.g., executives, elected officials, legislators, regulatory policy-makers, etc.).
• Experience with compliance programs, data privacy, and intellectual property. 
• Strong research and analytical skill-set.
• Strong project management and process improvement skills.
• Proficiency in general technology tools (e.g., MS Office suite, GSuite applications, Slack, Zoom, Google Meet).

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We're a passionate group committed to excellence - but that doesn't stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days. 

Within 30 days you'll

• Complete onboarding and attend New Employee Orientation sessions with other new Pindroppers.
• Be working with the CLO and Congressional staffers to coordinate key meetings on the Hill re: Deepfake Detection.

Within 60 days you'll

• Work with cutting edge legal tools and managing the Legal Team's strategic initiatives for use of AI for the second half of 2024.
• Manage the Legal Department budget forecast, as well as the entire tracking, monthly estimate, and reporting process for outside counsel spend.

Within 90 days you'll 

• Know the key external players and roles on our Gov Affairs team and be actively monitoring the key legislative developments in Voice Biometrics and Artificial Intelligence for Pindrop.
• Be recognized as a Legal Ambassador for the CLO within the company.
• Teach us something new!

As a part of Pindrop, you'll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here's a snapshot of the benefits we offer:

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• 4 company-wide rest days in 2024 where the entire company rests and recharges!
• Generous health and welfare plans to choose from - including one employer-paid "employee-only" plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family! It's our way of welcoming new Pindroplets to the family!
• Identity protection through Norton LifeLock
• Remote-first culture with opportunities for in-person team events
• New hire and recurring monthly home office allowance
• When we need a break, we keep it fun with happy hours, ping pong and foosball, drinks and snacks, and monthly massages!
• Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!)
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program, 24/7 Telemedicine

At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:    

• Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
• Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion.   We are champions for our customers, and our customers become our champions, creating a universal commitment to one another. 
• Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
• Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together. 
• Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you're not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

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