Legal Operations Manager

What you’ll do:

We are seeking a Legal Operations Manager to join an extraordinary company and global legal team. The mission of Legal Operations at Eaton is to support and drive operational excellence across Eaton’s legal team, enabling the legal team to operate as a business. As reflected in its mission, the Legal Operations team is generally responsible for supporting the legal team in certain core areas: financial reporting, spend tracking, and cost out; strategic planning and goal setting, knowledge management; data and analytics; systems and technology; project management and process improvement; law firm management; and professional support and development. The successful candidate will work closely with members of the legal team, including the Chief Legal Officer and the senior leadership team, and business stakeholders at all levels of the Company. The successful candidate must also be hands on and comfortable and skilled at managing teams; building strong cross-functional relationships; providing strategic direction; leveraging state-of-the art technology, tools, and systems; generating and delivering dynamic reports; and implementing data-driven strategies to unearth key trends; and project management.

• Help design and manage the strategy for Legal Operations, including annual goals, objectives, KPIs, and other metrics.
• Oversee day-to-day operational and financial reporting across the legal team.
• Compile and monitor data driven KPIs to measure the success and efficiency of the legal team.
• Collaborate with the legal team’s practice groups and teams to identify and implement state-of-the-art digital solutions and strategies, including solutions and strategies leveraging AI.
• Support the legal team’s practice groups and teams with analyzing and leveraging data and analytics.
• Drive the development of monthly and quarterly metrics and provide key legal, financial, and operational analysis.
• Generate clear, tailored, and data-driven reports and dashboards to provide insight for leadership and teams and to help drive improvements, assess resource allocation, and make quality decisions.
• Present data to corporate functions, including finance and accounting, explaining, categorizing, and identifying legal spend.
• Partner closely with the Law Firm Management Team to monitor, measure, and track outside counsel and other key legal vendor metrics.
• Develop and implement internal process guidelines, templates, and workflows.
• Help organize the legal team’s annual strategic planning and goal-setting processes.
• Oversee and develop knowledge and information management strategies that support the legal team’s objectives, including defining and driving consistent document management practices using available corporate systems, as well as promoting collaboration and knowledge sharing.
• Help develop resources and automated tools for the business to self-serve legal issues.
• Maintain currency on emerging legal technologies, standards, and best practices and develop skills and other training for the legal team.
• Coordinate office operations, procedures, and resources to facilitate organizational effectiveness.
• Manage and develop a team of administrative professionals, focused on developing and training on key skillsets.

Qualifications:

• Bachelor's Degree from an accredited institution; Master's Degree preferred.
• Minimum of 8 years' of experience in a related position such as operations, finance, IT, or data analytics.
• Direct experience in the legal function preferred.
• Minimum of 2 years' experience managing people.
  

Skills:

• Tech savvy with advanced knowledge of MS Office applications, including Microsoft Word, Excel (including pivot tables, macros, PowerPivot, and other advanced functions), PowerPoint, SharePoint, Outlook and Teams.
• Strong proficiency with using BI tools such as Power BI.
• Strong knowledge of data analytics and related best practices. Experience working with IT systems and databases, including matter management systems (e.g., CounselLink), travel (e.g., Concur) is a preferred.
• Direct experience in contract life cycle management is also a major plus.
• Experience preparing dynamic reports for management identifying and explaining trends, patterns, and correlations based on data.
• Cultivates an inclusive culture and environment, and actively embodies Eaton’s leadership attributes (passionate, accountable, efficient, transparent, learner, ethical).
• Results-driven with the ability to take initiative, handle multiple tasks and shifting priorities.
• Continuous-improvement mindset.
• Strong project management and organization skills.
• Excellent communication and interpersonal skills.
• Ability to forge strong relationships with co-workers of various backgrounds and expertise.
• Comfortable presenting to senior leadership and in front of groups.
• Comfortable working in a fast-paced and dynamic environment across different work streams.
• Flexibility to adapt to changing needs and ability to learn quickly when facing new situations.
• Ability to balance short-term goals with long-term strategies.
• Strong problem-solving and analytical skills with the ability to interpret trends or patterns in complicated data sets, synthesizing and communicating results.
• Proactive and positive approach to addressing issues and working with others as a team.
• Strong cross/multi-cultural background and experience; sensitive to cultural differences