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SalaryEmployee Justice Legal Group, PC is a fast-growing, mid-sized Plaintiff Employment law firm located in downtown Los Angeles dedicated to fighting for the rights of employees who have been wronged by their employer. Since opening our doors in 2014, we've helped thousands of individuals throughout Southern California fight for their rights and get the settlements they deserve. We are seeking an after-hours Legal Intake Specialistfor immediate hire. Bilingual in English/Spanish, verbal and written, is required.
The Legal Intake Specialist is the first point of contact at the firm for potential clients.
Hours: Monday – Friday, 5:00 pm – 10:00 pm, and five (5) hours Saturdays and/or Sundays (scheduled per availability); opportunities for additional hours depending on need.
Requirements and Responsibilities:
- Answer all after-hours incoming calls to the office while providing excellent customer service.
- Conduct interviews with potential new clients with empathy and compassion.
- Screen and evaluate prospective client inquiries and phone calls to identify prospective cases.
- Maintain accurate and complete documentation of required information, while ensuring confidentiality.
- Must have excellent communication, organizational, and administrative skills, including typing proficiency and computer literacy.
Preferred Qualifications:
- Previous experience in a Legal Intake Specialist, Customer Service or similar role.
- Proficiency with Microsoft Office products and legal case management software.
We Offer:
- Competitive Pay
- Medical/Dental/Vision offered to all full-time employees
- Paid time off/Holiday pay
- Paid on-site parking OR monthly LA Metro Pass reimbursement
- Professional Training and Leadership Development
Job Type: Part-time
Pay: From $20.00 per hour
Expected hours: 29 per week
Benefits:
- Paid time off
Schedule:
- Evening shift
- Weekends as needed
Ability to Relocate:
- Los Angeles, CA: Relocate before starting work (Required)
Work Location: In person
