Leasing Specialist

BSR recognizes our people are our greatest asset. Our teams set us apart from our competition and are focused on serving and satisfying our resident customers and earning their trust. We have successfully met these objectives by:

• Empowering our team members to make timely and responsible decisions and to take the actions necessary to achieve exceptionally high customer satisfaction;
• Knowing our residents in order to understand their needs and expectation. Our team members work hard to provide and exceptional living experience for our residents at a community they are proud to call home; and
• Providing training and development opportunities for all team members.

Come join an outstanding team who cares about our residents and strives for excellence every day!

Currently, BSR has an immediate opening for a Leasing Specialist to work at Volterra at Westlake Apartment Homes in Houston, TX. The Leasing Specialist performs a variety of duties associated with leasing and marketing the apartment community.

The Leasing Specialist will be responsible for the following:

• Provide information about the apartment and the community to the prospective residents and schedule visits to the community
• Determine the needs and respond promptly to resident needs and concerns in a professional manner
• Quickly close new sales and lease apartments
• Use effective sales techniques on the telephone and in person to maximize the conversion of traffic to leases
• Effectively explain all lease and community policies to new and current residents
• Maintain an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc.
• Analyze concerns associated with apartments which are slow to lease and offers recommendations to the Property Manager
• Conduct follow up activity with all residents in order to establish positive resident relations
• Accurately and efficiently prepares and assists with all leasing paperwork
• Maintain current resident files
• Maintain accurate record of daily prospect calls and visits
• Completes service requests and communicates to service/maintenance department and enters information into the database
• Answering phones, typing, filing and other clerical functions as deemed necessary.
• Follow all policies and procedures defined by BSR REIT
• Perform all other duties as assigned

Requirements:

• High school diploma or GED equivalent required
• 3-4 years apartment leasing/sales experience
• General working knowledge of computers and computer programs (MS Word, MS Excel, Resman)
• Warm, engaging personality
• Friendly, energetic with great people skills
• Excellent at both phone and in person sales
• Ability to communicate effectively
• Read and write English fluently
• Good organizational skills
• Good verbal skills
• Strong customer service skills
• Ability to close a sale
• Ability to operate general office equipment
• Ability to multi-task and commit to high performance in a busy work environment

BSR REIT offers a competitive benefit program to assist team members with everyday life such as medical expenses and providing financial protection in the event of a major illness or injury. BSR offers the following benefits:

• Medical insurance, dental insurance, vision insurance, healthcare savings account, short term disability
• Monthly company contributions to healthcare savings account
• Company paid long term disability and life insurance
• Apartment Discounts up to 50% off monthly rent
• 401k Plan w/employer match
• Paid holidays
• Paid Time off

EOE M/F/D/V