Leasing Agent

Community Name: Launch Apartments
Position Type: Full-time / Hourly

The Leasing Agent works to achieve the property’s revenue goals by maximizing achieved occupancy and rental rates. This is a hands-on, customer service-oriented role that requires excellent communication and organizational skills.

DUTIES AND RESPONSIBILITIES:

• Work with the Leasing Manager to maintain daily knowledge of current leasing, occupancy, and availability.
• Follow Campus’s Leasing and Marketing guidelines for:
  • Greeting Prospects and Residents
  • Responding to Internet and Phone Inquiries
  • Conducting Property Tours
  • Following Up with Prospects
  • Facilitating application and lease completion
• Execute property’s marketing plan and adjust marketing as required to achieve traffic and closing goals.
• Maintain lease file paperwork following company policy; ensure completion of regular lease audits.
• Ensure the accuracy of reporting related to leasing and marketing.
• Be a product and market expert. Know the unique selling features of their community and be proficient in the market trends.
• Conduct inspections of model units at least once per day to ensure they are in pristine condition, and make sure any uncleanliness or disorder is quickly remedied.
• Assist with the completion of weekly market survey.
• Assist with and attend Residence Life Functions

ESSENTIAL SKILLS:

• Possess exemplary relationship-building and networking skills.
• Demonstrated above-average verbal and written communication skills.
• Strive to deliver the highest standards of customer service and satisfaction at all times.

QUALIFICATIONS:

• High School Diploma or Equivalent Preferred
• PC Literacy (Microsoft Office)
• Entrata Experience Preferred
• 1-2 Years of Sales Experience, Student Housing Preferred

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Compensation and Benefits: This position offers competitive compensation, bonus eligibility, and opportunities for advancement and growth.

All full-time positions are eligible to participate in Campus Advantage’s benefits plan. This includes:

• Competitive and flexible medical, dental, and vision plans
• Competitive 401K match
• Health Savings Accounts (HSA) with generous company contribution
• Flexible Spending Accounts (FSA)
• Paid vacation time and holidays
• Paid parental leave
• Paid sick leave for all employees
• Summer Friday program for corporate positions
• MOJO monthly team events
• EAP and LifeCare program for employee and family members Paid volunteer time
• Voting leave
• Foundations peer cohort onboarding and mentoring program
• Leadership conferences and workshops
• And more!

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand
• Frequently required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity
• Continually required to talk or hear

• Occasionally exposed to outside weather conditions
• While performing the duties of this job, the noise level in the work environment is usually moderate
• The employee must occasionally lift and/or move up to _25__ pounds

About Campus Advantage

Campus Advantage is a real estate investment management firm fostering financially equitable properties across Austin. Since 2003, Campus Advantage has strived to deliver a superior living experience by creating successful communities that provide rewarding living, learning, and career experiences to residents. Together with the support of our talented team of property professionals, Campus Advantage has become one of the leading student housing owners and managers in the country.

Campus Advantage is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.