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Form of workAre you looking to help transform a company and an industry? As a Stewart employee, you'll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.
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Job Description
Job Summary
The Learning Management Specialist is a key role on the Talent Management Team. This role requires Learning Management System (LMS) configuration and administration experience and uses this knowledge to consult with internal stakeholders, team members, and employees to configure and deliver learning activities. The Learning Management Specialist provides day-to-day learner support for end users and manages the Stewart Learning inbox.
The position is expected to track trends and work collaboratively toward continuous improvement and innovation. Other responsibilities include report configuration, content uploading and testing, developing and maintaining guided learning content in the LMS, setting up and maintaining learning communities, and partnering with the Talent Management team to ensure a positive learning experience for our employees by taking full advantage of system capabilities.
Job Responsibilities
- Owns the technical and functional administration of the day-to-day operation, maintenance, usage, and analysis of Learning Management System (Workday) and responds to support requests from employees.
- Partners with HRIS colleagues to ensure desired LMS configuration and security needs align with the agreed upon parameters within the Workday Learning application.
- Reviews quarterly release notes and communicates system configuration changes to Talent Management team, course owners.
- Tests all software updates/enhancements to ensure continuity of the system and to prevent negative impact to end users and course owners.
- Utilizes reporting systems to create a multitude of reports and dashboards creating meaningful insights into the leaning data.
- Acts as an LMS consultant, providing best practice insight into all LMS functionality, including creating events, sessions, curricula, learning journeys, email notifications, assist with custom reports, standard reports, and uploading content (e-learning modules, materials, videos).
- Maintains the training catalog within the LMS.
- Screens items submitted for LMS publication for their adherence to SCORM standards to ensure a valid system of record and effective learning experiences for clients.
- Ensures training content is operating properly at all times without interruption, quality degradation, and without experiencing any avoidable technical issues that could diminish the overall user experience.
- Partners with the HRIS team to promptly resolve any technical issues.
- Identifies and reports on trends related to technical support issues and makes recommendations to resolve those issues.
- Remains active in the Workday Customer Connect Community to find solutions and best practices and to recommend enhancements.
- Configures and maintains the monthly/quarterly training schedule and all associated back-end tasks in Workday to ensure a smooth learning experience.
- Interacts with employees of all levels in a productive and constructive manner and maintains professional relationships.
- Updates and improve one's knowledge and skills pertaining to Workday, learning technology and related fields.
- Other duties as assigned.
Education and Experience
- Bachelor's degree in HR, Organizational Development, Business or related field preferred. 2+ years demonstrated experience as an LMS Administrator or LMS Specialist.
- Experience as an administrator of and/or configuring Workday Learning required.
- Ability to work in a dynamic team environment.
- Excellent oral and written communication skills.
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.
