Learning And Development Specialist

We are a diverse community joined together by a shared commitment to nurture the potential of kids, promote healthy living and foster social responsibility.
With more than 60,000 members across Chester County, our programs and facilities are always based on the unique needs and interests of the communities we serve. In addition, our volunteers, staff, members and donors are all united by a deep commitment to continually strengthen Chester County.

Job Title: Learning and Development Specialist

Branch: Association Office

Pay Class: Full Time/Exempt

Shifts/Availability: Monday-Friday/Hybrid

Pay Rate: $50,000-$60,000

All Submissions Are Due By: 3/17/2024

About the YMCA of Greater Brandywine: The YMCA of Greater Brandywine (YGBW), an association of eight YMCAs serving Chester County, is a non-profit organization committed to nurturing the potential of every child, promoting healthy living and fostering social responsibility through life-changing programs for all. 

Position Purpose: The Learning and Development Specialist will support successful administration, coordination and delivery of Learning and Development projects/initiatives. These projects/initiatives develop and strengthen staff skills, fostering an engaging and supportive work environment.

Responsibilities:

Branch Reporting:

Delivers accurate and frequent reporting for Branches and leadership teams (new hire and existing staff compliance; training evaluations; new hire and onboarding reports; mentoring reports and feedback; engagement reports/surveys support; ad hoc Learning and culture reporting for all related projects),

LMS Administrator:

• Assists in validating, tracking and capturing employee data in various LMS platforms, as well as ad hoc reporting. Conducts audits by cross-referencing active staff report list.
• Schedules and updates learning activities/events, track enrollments and generates roster reports.

Administrative and logistics support:

• Manages learning spaces/events (in-person & online).
• Creates invites, flyers to promote/share with staff, sing-in sheets and admin/learning guides and resources.
• Delivers excellent customer service for staff accessing various learning platforms (LMS).
• Manages the administrative aspects of the new hire onboarding process including emails, orientation, tracking, accessibility, and the holistic onboarding journey.
• Supports the administrative/logistical processes involved in engagement programs such as a mentoring program.

Training:

• Presents training sessions for branch, YGBW Association and YUSA regional training events.
• Performs training sessions in-person, virtual and recorded.
• Ensures compliance with all YGBW policies and standard operating procedures. 
• Performs other related duties as assigned.

Qualifications:

• High school diploma/GED and a minimum of 2 years office experience required, prior human resource experience preferred
• Previous experience in Education or relevant experience in Human Resources Administration, Instructional Design, Adult Learning, or Organizational Development preferred.
• Proficient in Microsoft Applications (particularly Excel, Word, PowerPoint and Teams), Zoom and HRIS administration.
• Experience using online tracking and e-learning tools for project management and delivery of professional development.
• Experience with training adult learners and/or willingness to learn.
• Excellent oral and written communication skills, presentation skills, organizational skills, and attention to detail.
• Ability to work in a fast-paced environment, balance multiple tight deadlines and priorities, and be adaptive to change.
• Demonstrated experience in fostering diversity and inclusion within the workplace, with a track record of supporting inclusive HR/Development practices.

Benefits:

• Making a difference in a person's life every day 
• Fun, fast-paced work environment  
• Working for a diverse and inclusive community-based non-profit 
• A comprehensive benefits package that includes medical and dental insurance along with a 12% employer contribution to the retirement savings plan (after 2 years of service and must be at least 21 years of age)
• Opportunities for training and advancement
• Flexible hours, paid time off and holidays
• Free Family Membership (all members of the family membership must live in the same household)
• Tuition reimbursement
• Referral bonuses