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Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Lead Technical Process Architect with Business Architecture, Business Process Design and Automation experience to analyze and design modern business processes and assist with the automation of those processes. The ideal candidate will have expertise in telecommunications network planning, and will function in a critical role in establishing consistent standards, patterns and practices across planning disciplines to support the various products, delivery time lines, and value streams. The Lead Technical Process Architect will be an expert in Business Process Modeling, Business Architecture, and Automation with a strong understanding of business process design best practices, principles, and patterns.
- Strategic approach to collecting, documenting, visualizing, and managing business processes, user workflows, requirements, and test cases, as it reflects current and desired states
- Direct, define, and document the processes, tools, and automation for developed solutions
- Serves as a thought leader, collaborating with other NPAM team members who collectively drive data-based decisions regarding future state process design and needs
- Navigates process simplification to drive year over year improvements in KPI outcomes across all health plans and platforms
- Lead the review of business process automation / management software packages, including low code / no code (LCNC) platforms
- Act as a liaison with other architects (security, infrastructure, data, etc.). and with delivery teams working primarily in an Agile (Scrum/Kanban) manner
- Lead the collaboration efforts with business leaders and the Business Intelligence team to ensure requirements result in the necessary visibility for data and reporting needs
- Speak the right language to the right audience, incorporating storytelling to explain and demonstrate, complex and nuanced concepts logically and simply
- A Bachelor's degree in IT, Engineering, a quantitative, or business field (e.g., statistics, mathematics, science, economics)
- Business Process Modeling, Business Architecture, and Automation with a strong understanding of business process design best practices, principles, and patterns
- Knowledge of Azure or other cloud computing platforms
- Strong verbal and presentation skills
- Strong writing skills and thought leadership
- Strong problem-solving skills - ability to see past the immediate answer to the simple, elegant solution
- Ability to communicate and interact with internal and external stakeholders in a consistent, professional, and courteous manner in both verbal and written form
- Ability to analyze problems, understand nuances, & generate solutions creatively & technically
- Ability to materialize concepts into functional operational working models
- Ability to operate autonomously using effective business process analysis & improvement models
- Strong knowledge of various business process modeling techniques and best practices, as well as knowledge of tools to create and visualize architectures, e.g. Visio, MS PowerPoint etc
Requisition #: 327445
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We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
