Lead Director, Hr Solutions Management

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
As the Lead Director of Solutions Management for Pharmacy & Consumer Wellness HR team, you will partner to develop and execute on effective Human Resource initiatives that help drive the HR strategy for our Pharmacy and Consumer Wellness (PCW) team. Lead Director of Solutions Management will serve as a strategic advisor and thought partner to the PCW Senior Vice President Human Resource Business Partner and his direct leadership team, who support the HR needs of over 200,000 CVS Health colleagues. The candidate will report directly to the Executive Director, HR Strategy and Chief of Staff, PCW.
In this role, the Lead Director of Solutions Management will be a key player in building out the strategy and executing on the processes that enable our team to attract, develop and retain colleagues to PCW who bring our purpose to life. The Lead Director of Solutions Management will lead key initiatives as well as special projects in collaboration with HR Business Partners, Center of Excellence partners, HR Shared Services, and leaders across our business segments. You will partner closely with the analytics team and other Center of Excellence partners to create tools and operating routines that help ensure our HR business partners have what they need to successfully support our colleagues and business leaders. The candidate will have a strong work ethic and be able to be highly productive in a dynamic, collaborative environment. This position offers broad exposure to all aspects of the company's business, as well as significant interaction with all the business leaders.
To successfully contribute to the HR strategy and growth, the Lead Director is specifically responsible for:

• Strategy Development and Execution: Partner with HR Leadership to develop and execute both long- and short-term strategic plans for PCW. Help create and drive a cadence and process by which the team and key business partners measure and review progress against our key priorities.
• Project Management and Support: Coordinate and drive planning, execution and implementation of HR cross functional, critical, and high impact projects that align to our key strategic pillars.
• Business Consultant: Ability to identify key stakeholders and convey knowledge of their business to build trust and understand the leader's objectives. Ability to provide valuable business insights that can help influence the leader to make informed decisions. Strong ability to work towards solutioning with the leader and create a step by process for the desired outcome.
• Collaborative Problem Solving: Actively engage key partners in collaborative problem solving to drive decision making. This collaborative approach fosters a sense of ownership and ensure HR priorities well-integrated into the overall business strategy.
• Trusted Advisor: Ability to position yourself as a trusted advisor to both HR and business leaders by demonstrating expertise and providing valuable insights on HR matters.
• HR Metrics and Reporting: Partner with analytics teams to create views and routines to ensure the HR team has the data and tools to help monitor progress, assess complex problems, and deliver sustainable solutions. Must be comfortable compiling, analyzing, and presenting data.
• Process Improvement: Challenge partners to think differently regarding HR and operational issues. Act as a thought partner and model creative problem-solving to impact business decisions.
• Engagement: Help drive colleague engagement across the PCW HR and PCW team by ensuring we have the right touch points and cadence of communications with our colleagues. Help develop and move forward Engagement plans that are rooted in colleague feedback and data to help foster a best-in-class culture.

Required Qualifications

• 10+ years Human resources, Strategy, or Project Management experience or equivalent in another similar field

Preferred Qualifications

• Strong work ethic
• Strategic Agility
• Strong Communication Skills
• Executive Presence and Influence
• Analytical/Data Mindset
• Significant project management or consulting experience
• Prior leadership experience
• 15+ years Human Resources, Strategy, or Project Management experience

Education

• Bachelors degree required; Masters degree preferred

Pay Range
The typical pay range for this role is:
$100,000.00 - $227,000.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.