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Form of workJob Description
Laboratory Administrative Assistant
You will be a great fit for this position if you:
- Enjoy working independently and in a team environment
- Have exceptional time management skills and the ability to switch between assignments
- Approach problem-solving in a team-oriented manner
- Have strong written and oral communication skills along with interpersonal skills for contact with fellow analysts and clients
- Exhibit our company core values
Positivity!
Personal Integrity
Professional Expertise
Exceed Client Expectations
Embrace Teamwork
Adapt to Changing Needs
Core Responsibilities and Duties:
- Sample intake: receives laboratory samples (including materials that may contain asbestos, mold, or lead) from ETL drop box, postal mail, or clients directly
- Creates job folders, verifies paperwork is correctly completed by clients and staff, inputs job information into computer databases in an accurate and timely manner
- Serves as first point of contact for all walk-ins to ETL, ranging from homeowners to representatives of large ETC Group clients
- Provides excellent client support in the form of in-person assistance, phone follow-ups, client complaint resolution
- Generates detailed reports based on analytical results
- Responsible for data entry, and logging of billing information.
Other Requirements
Must have strong written and oral communication skills, be able to work in a team environment as well as independently, demonstrated team-oriented approach to problem-solving, and have strong interpersonal skills for contact with clients and fellow engineers/technicians.
Accuracy, dependability and strong organizational skills.
Exceptional time management skills, ability to manage multiple assignments at any given time, and have ability to work in a team environment.
Compensation and Benefits
• Starting pay $15.00 based on experience
- Employer subsidized Health Benefits
- PTO and paid Holidays
- 401K with employer match
- Short- and Long-Term Disability Insurance
- Dental insurance
- Vision insurance
- Employee Assistance program (EPA)
- Employer Paid life and accident Insurance
Environmental Testing Laboratories, Inc. (division of The ETC Group) is an environmental testing and consulting firm headquartered in Romulus, Michigan. Our goal is to make the world a cleaner and healthier place by providing comprehensive environmental and safety solutions.
We are a company that values professional expertise, providing excellent services to our clients, a positive attitude, the ability to work collaboratively, and the ability to be flexible to the ever-changing needs of our clients, daily challenges, and fellow staff members
Work Authorization
Authorized to work full-time in the U.S.A. In compliance with federal law, all persons hired are required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Authorized to work full-time in the U.S.A. In compliance with federal law, all persons hired are required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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