Address
Form of workJIRA Administrator
100% Remote
Dell
12 Month Contract, can be extended
Scope Details
Role will be responsible for maintaining, customizing, and optimizing the Jira instance to support our project management and software development processes. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a deep understanding of Jira's capabilities
Key Responsibilities:
• Perform day-to-day administration and maintenance of JIRA, including user management, permissions, workflows, custom fields, and configurations. Ensure the JIRA instance is up-to-date, secure, and optimized for performance.
• Customize Jira workflows, screens, and fields to align with the organization's project management and software development processes. Implement and maintain custom schemes, configurations, and plugins as needed.
• Collaborate with other teams to integrate Jira with relevant tools and systems, ensuring seamless data flow and synchronization.
• Troubleshoot and resolve integration issues, working closely with stakeholders to understand requirements.
• Provide training to end-users and teams on JIRA best practices, usage guidelines, and new features. Act as a point of contact for JIRA-related support issues, responding promptly to user queries and resolving problems effectively.
• Implement and enforce security policies to safeguard Jira data and configurations. Ensure compliance with industry standards and internal policies related to Jira usage.
Qualifications
• Strong understanding of Jira architecture, configuration, and customization.
• Proficiency in Jira Query Language (JQL) for advanced issue searching and reporting.
• Experience with JIRA plugins and add-ons for extending functionality.
• Solid knowledge of project management and software development methodologies.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Problem-solving mindset with attention to detail.
