It Technician

Your tasks
Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including remote troubleshooting for users as needed.
Install, configure, test, maintain, monitor, and troubleshoot end-user hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products.
Assists users as needed or thru tickets on computer problems or complaints and make recommendations for process improvements for IT-related functions
Maintain and update work log of job tickets and end-user tasks.
Stay updated on new developments in, and analyze reviews of, computing technologies
Servicing end users at the walk-up counter
Troubleshooting basic computer or account issues preventing the end user from completing their work
Maintaining existing processes and requirements for tickets and reporting of issues
Resolving basic hardware issues, troubleshooting software issues, and assisting users with account limitations
Contribute to the operations of the IT infrastructure within the campus, including but not limited to system patching, cabling, printer installation and maintenance, as well as asset tagging and tracking.
WHY YOU SHOULD APPLY
Competitive pay
Hands on experience with the team
Project experience
Company lunch and learns
Networking
And more benefits that come with working for a global industry leader!
Your profile
BASIC REQUIREMENTS
Bachelors Degree in related field OR High School Degree AND 2+ years of professional experience in the IT Career Field
Only current Continental employees will be considered for this position at this time
Computer analysis and problem-solving skills
Business-fluent English language skills (written and spoken)
Multitasking capabilities in a dynamic environment
Effective written & verbal communication skills
High attention to detail
Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening
No relocation package or sign-on bonus is offered for this position
In an effort to be transparent about the hiring process for this particular position, Continental has identified a preferred candidate. This is not intended to discourage other candidates from applying for this position. Furthermore, Continental has not offered the preferred candidate the position. "Preferred Candidate" means either that 1) the position is currently being performed by someone who satisfies the requirements of the job, or 2) a current employee has been identified as a successor through HR processes.
PREFERRED REQUIREMENTS:
Bachelor’s Degree
4+ years of professional experience in the IT Career Field
Computer Science or IT-related Degree
Experience with BMC Helix or Remedy
Experience with IT asset management tools
Experience with enterprise-level antivirus software configuration and deployment
Our offer
All your information will be kept confidential according to EEO guidelines.
EEO-Statement:
EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to Careers@conti-na.com or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.
Ready to drive with Continental? Take the first step and fill in the online application.
About us
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary. With its premium portfolio in the car, truck, bus, two-wheel and specialty tire segment, the tires group sector stands for innovative solutions in tire technology. Intelligent products and services related to tires and the promotion of sustainability complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management systems, in addition to other services, with the aim of keeping fleets mobile and increasing their efficiency. With its tires, Continental makes a significant contribution to safe, efficient and environmentally friendly mobility. The America’s headquarters located in Fort Mill, South Carolina is seeking a highly self-motivated and detail-oriented IT Operations Intern to join our team! The ideal candidate has excellent communication skills, is dependable and accountable.
Are you ready to shape the future with us?
Keyfacts
Job ID
REF52345A
Field of work
Information Technology
Location
Fort Mill
Leadership level
Leading Self
Job flexibility
Hybrid Job
Legal Entity
Continental Tire the Americas, LLC
What makes working at Continental unique?
Video length: 31 seconds
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What makes Continental unique? Continental is a global company with a presence …
Michael
Senior Consultant