It Technician

Payrillium provides our customers with a complete CRM, ERP and POS platform all in real-time at the edge of the network, closer to where it is generated. We offer a complete range of hardware products, including Point of Sale (POS) systems, self-service kiosks, and more. At Payrillium, we understand the importance of maximizing revenue and minimizing costs. That’s why we are dedicated to helping our customers obtain the best rates for their payment processing. With our expertise and industry connections, we work with clients to get the most competitive rates tailored to specific customer needs. Our mission is to grow your business together by building long-lasting relationships and providing exceptional value and service to our customers. We believe in treating our customers as friends and partners and working collaboratively to achieve their goals and objectives.

We are seeking a skilled and dedicated IT Technician to join our team. The IT Technician will be responsible for providing technical support and assistance to our staff, ensuring the smooth operation of our IT infrastructure, and delivering excellent customer service. If you have a strong background in IT support and are passionate about providing effective solutions, we want to hear from you.

Duties

- Provide technical support to end-users, troubleshooting hardware and software issues

- Respond to help desk tickets and resolve technical problems in a timely manner

- Install, configure, and maintain IT equipment, including computers, printers, and network devices

- Assist with network administration tasks, such as user account management and security configurations

- Perform routine maintenance on IT systems, including updates and patches

- Analyze system logs and identify potential issues or areas for improvement

- Collaborate with other IT team members to develop and implement IT projects

- Provide training and guidance to staff on IT-related topics

Suggested Requirements

- Proven experience as an IT Technician or similar role

- Strong knowledge of IT infrastructure and systems

- Familiarity with network administration and TCP/IP protocols

- Proficiency in Linux operating systems

- Excellent problem-solving skills and ability to analyze complex issues

- Strong customer service orientation with good communication skills

If you are a proactive problem-solver with a passion for technology, we encourage you to apply for this exciting opportunity. Join our team as an IT Technician and contribute to the success of our organization.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• Health insurance
• Paid time off

Experience level:

• No experience needed

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person