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Form of workJob Description
Help Desk Analyst
On-Site | Permanent | Fast-Growing Organization
ABOUT OUR CLIENT
- They are a pre-revenue organization and slotted to deliver product to customers this year and poised to be the second largest manufacturer in their niche.
- With big dreams comes rapid expansion - they are up to 375 total employees with more than 40 being added this year alone
- They have multiple state of the art facilities through south central Wisconsin with more facilities in U.S. and globally expected to come online over the next few years.
BENEFITS & COMPENSATION
- Compensation: $50,000 - $60,000
- PTO: 15 day of PTO + 8 Paid Holidays
- Retirement: 401(k) - 100% up to 3%, 50% on the next 2%
- Medical: Employee-only, Employee + Spouse, Employee + Children, Family
- Other Benefits: Dental, Vision, Life Insurance, Disability and more
RESPONSIBILITIES FOR THE HELP DESK ANALYST
- Management of systems/network - ability to troubleshoot error codes, malfunctioning workstations, etc.
- Add/delete users to Office 365
- Grant user permissions to specific applications
- Troubleshoot and triage systems - software upgrades/updates
- Traditional desktop/help desk support - answering trouble tickets
- Assist with data migrations
PREFERRED EXPERIENCE THE HELP DESK ANALYST
- Associates Degree - IT, Computer Systems or related field
- Experience in Help Desk/Desktop Support roles
- Point of Sale implementation/set-up/support
- Excellent written and verbal communication skills
- IT related certifications are a plus!
Timing is everything. Whether you are aggressively in a job search or simply passive and looking for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement of IT professionals. Please contact me for more information about this role as well as other opportunities.
CFS is a leading, employee-owned staffing firm—the largest one founded by CPA firms. With more than two decades of experience helping companies locate, attract and hire exceptional accounting, finance & IT professionals, CFS has unique resources to better understand hiring needs, attract higher-caliber candidates and assess candidate potential. Established in 1994, CFS today operates 30+ offices across 21 states and the Caribbean. Serving most major U.S. markets and beyond, CFS connects companies with candidates, from entry-level to executive level, temporary to direct hire, and project support to interim management.
CFS was named to Forbes’ list of “Best Professional Recruiting Firms” three years in a row and also cited by LinkedIn as one of the “Most Socially Engaged Staffing Agencies” two years in a row!
CFS was named to Forbes’ list of “Best Professional Recruiting Firms” three years in a row and also cited by LinkedIn as one of the “Most Socially Engaged Staffing Agencies” two years in a row!
