It Hardware Technician Team Leader- Belgium

The world is more connected than ever before and the pace of change is bewildering. We deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. By fostering a deeply and personal relationship with our clients, we want to improve the lives of people and organizations.
Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We’re present across 35 countries, with more than 14 000 employees and an annual revenue of more than 3.3 billion euros, in 2022.
The best of ICT with a human touch
 
Function: IT Hardware Technician Team Leader
Workplace: Brussels

Knowledge: 

- Team leading of teams from 10 a 20 people in relation to the domain covered, e.g ICT hardware Incident Management service, Logistic Services or Web Platform development 
- Tools used in operations: ticketing systems, configuration management database, tools for documentation 
- ITIL certification (minimum ITIL V4 Foundation)

Experience:

Minimum 5 years of recent professional experience in leading of technical teams in the following areas:

- Incident Management Services with teams of 10 to 20 people, on multiple sites
- Management of simple and complex logistic operations with teams of 10 to 20 people
- Implementation, follow-up and reporting on service level agreements 

Attitudes and Skills :
-Service minded attitude 
-Diplomatic and Confidentiality 
-Demonstrates leadership and originality in tacking and solving problems 
-Autonomous, able to take decisions as needed by the operations
-Excellent leading skills
-Excellent reporting skills
-Excellent organizational skills 
-Excellent analytical skills
-Good Knowledge (B1) of both French and English (in speech and reading/writing)

If you’re interested, please send your application to recruitment.axianslux@axians.com with the subject BrussTeamLeader.BS