Address
Form of workEssential duties include:
- Extensive experience implementing Telcom call manager & AV devices, including, but not limited to routers, switches, VG's, WebEx, Teams, Zoom, Crestron, 1FB's & Centrex lines, along with circuit analysis & other Telecom AV environments
- Deep knowledge of enterprise Telecom & AV, technologies; communication protocols, routing protocols, switching, system implementations.
- Identify, design, and implement Telecom technologies to meet the future needs of the enterprise, including, core, distribution, and access layers.
- Identify and make improvements to the existing network environment by analyzing system performance and optimizing existing strategies and technologies based on workloads.
- Respond to security events both independently and as part of an Incident Management Team.
- Perform advanced troubleshooting.
- Facility Cabling/Cabinet/Rack Installation
This job requires a public safety background check to include thorough motor vehicle
histories, criminal histories, and fingerprinting.
This job may require on-call rotation and emergency after hours, weekends, and/or holidays.
MINIMUM QUALIFICATIONS:
Bachelor's degree in Information Technology or a computer science-related field
Three years of progressively responsible Information Technology experience
Valid driver's license
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job will also be considered.
Effective 4/11/2023, this position is eligible for the Employee Referral Program.
For information related to position specific Essential Duties, Knowledge, Skills, and Physical requirements, click here.
NOTE: The class specifications listed on this site are not the official class specifications for Gwinnett County and are subject to change.
The IT Department is committed to empowering business stakeholders with technology and services that facilitate effective processes, collaboration, and communication. The Enterprise Applications and Support Division has overall responsibility for the development, maintenance, and support of several of the core business systems including Enterprise Resource Planning and Business Solutions. For more information about the IT Department, click here.
About Gwinnett County
Welcome to Gwinnett County - one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.
The county's population in 2000 was about 588,448 and we've only continued to grow since then, with the population expected to reach one million by the year 2022.
Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.
The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County's values.
In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring ProcessGwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:
- Hiring Process
- FAQs
Employment Type: Full-Time Merit
