IT Applications Systems Analyst

The IT Applications Systems Analyst II is responsible for researching problems, planning solutions, and recommending software and systems at the functional level; identifying, understanding, and planning for organizational and human impacts of planned systems; and ensuring that new technical requirements are properly integrated with existing processes and skill sets. You will also be responsible for designing components and providing that information to the developer.
Essential Duties

• Researching problems, planning solutions, and recommending software and systems at the functional level
• Identifying, understanding and planning for organizational and human impacts of planned systems, and ensuring that new technical requirements are properly integrated with existing processes and skill sets
• Planning and documenting system flow from the ground up. Interacting with internal users and customers to learn and document requirements that are then used to produce business requirements documents.
• Writing and documenting technical requirements
• Understand software limitations by working with the developers
• Helping programmers during system development, such as provide use case and flowcharts
• Perform system testing
• Organizing the deployment of completed systems
• Documenting requirements or contributing to user manuals
• Designing components and providing that information to the developer.

Other Job Requirements/Information

• This job requires a public safety background check to include motor vehicle histories, criminal histories and fingerprinting.
• This job may require on-call rotation and emergency after hours, weekends, and/or holidays.
  

Grade
The grade for this position is C43(1).
This position is eligible for the Employee Referral Program.
Minimum Qualifications

• Bachelor's degree in Computer Science, Information Systems or a related field
• Three years of professional level computer analyst and/or systems experience
• Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
• Valid Driver's License from state of residency

Preferred Qualifications

• A fundamental understanding of managing Information Technology projects specifically for business applications, including either third party or developed implementations, and following the best practices for the System Application Development Lifecycle.
• One-year minimum customer service experience.
• One-year minimum applications system support experience, problem analysis/resolution, process documentation, application training, plus basic knowledge of Windows operating system.
• Dependable: Excellent attendance record, maintains positive working relationship with co-workers and customers; maintains positive and proactive attitude.
• Communication: Utilizes strong communication skills to communicate with management, users, colleagues and vendors. Strong listening skills to ensure that the needs of all parties are understood.
• A solid understanding of DBA concepts and practices.
• A fundamental understanding of scripts in some administrative language.
• A fundamental understanding of System Application Development Life Cycle
• Comfortable with most aspects of operating systems
• Comfortable with most aspects of networking/distributed computing environment concepts
• Independent problem-solving skills, automate processes and self-direction

For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here.
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department, click here.About Gwinnett County
Welcome to Gwinnett County - one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.
The county's population in 2000 was about 588,448 and we've only continued to grow since then, with the population expected to reach one million by the year 2022.
Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.
The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County's values.
In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process

Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please call Human Resources at 770-822-7915 or email Jobs@GwinnettCounty.com. Employment Type: Full-Time Merit