It Systems Administrator

POSITION SUMMARY:

The Systems Administrator plays a crucial role in managing and maintaining the organization's IT systems, servers, and infrastructure. Reporting to the IT Director, this position focuses on ensuring the availability, performance, and security of systems. The Systems Administrator collaborates with various IT team members to support applications, troubleshoot issues, and implement upgrades to meet organizational needs.

JOB DUTIES:

• Administer and troubleshoot servers, operating systems, and related hardware, with specific expertise in Windows Server environments.
• Implement system upgrades, patches, and security configurations, ensuring compatibility with VMWare virtualization technologies.
• Oversees the monitoring of information technology usage related to City personnel and vendors to safeguard the city's assets, intellectual property, and computer systems.
• Identifies emerging information technologies to be assimilated, integrated, and introduced within the city which will have a significant positive impact on the enterprise.
• Evaluate and/or recommend purchase of relevant equipment and software.
• Monitor system performance, ensuring high availability of servers and addressing issues promptly.
• Collaborate with application administrator to support and optimize application performance.
• Primary support responsibility for the city's VMware server infrastructure and the city's VMware virtual desktop infrastructure.
• Conduct regular backups and develop disaster recovery plans for systems.
• Participate in the planning and implementation of server and infrastructure upgrades.
• Troubleshoot and resolve system-related issues promptly.
• Collaborate with network administrator to ensure seamless integration of systems.
• Document system configurations, changes, and maintenance procedures.
• Participate in on-call rotation.
• Act as an escalation point for technical support.
• Performs various other duties as assigned by the Director of Information Technology

REQUIREMENTS:

Education, Training, and Experience:

Bachelor's degree in computer science or a related field and relevant work experience is preferred; or any other combination of training and experience that provides the required knowledge, skills, and abilities. CompTIA ITF+, CompTIA A+, CompTIA Network+, CompTIA Server+, MCP, MCSE, CCNA, and VMware VCP/VCAP certifications are preferred but not required.

Licenses/Certifications:

Valid Illinois driver's license or equivalent.

Knowledge, Skills, and Abilities:

• In-depth knowledge and hands-on experience with Microsoft Server operating systems.
• In-depth knowledge and hands-on experience with VMWare virtualization technologies.
• Proficiency in managing and troubleshooting physical and virtual server environments.
• Expertise with NetMotion.
• Familiarity with backup and disaster recovery best practices. Experience with Rubrik a plus.
• Strong troubleshooting skills for system-related issues.
• Ability to work independently and as part of a team.
• Detail-oriented with strong documentation skills.

Ability to maintain absolute confidentiality of the materials and situations encountered on the job; define problems, collect data, establish facts, and draw valid conclusions; read, analyze, and interpret documents such as policies, procedures, regulations, instructions, diagrams, and schedules; respond effectively to inquiries or complaints; write reports, business correspondence, and work procedures; effectively present information and respond to questions from managers, employees vendors, and consultants; and to solve technical problems.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear; frequently is required to sit; occasionally required to stand, walk, and use hands and fingers to handle or feel and reach with hands and arms; and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee is occasionally exposed to risk of electrical shock and varied weather conditions and the noise level in the work environment is usually moderate.

RESIDENCY REQUIREMENT:

Employee shall reside within the boundaries of Adams County, Illinois within six months of the effective date of employment with the City of Quincy.