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Form of workJob Description
Job Description:
Pay Range $63hr - $68hr
Responsibilities:
Application Support:
Pay Range $63hr - $68hr
Responsibilities:
Application Support:
- Identifies and resolves issues with applications, following agreed procedures.
- Uses application management software and tools to collect agreed performance statistics.
- Carries out agreed applications maintenance tasks.
- Undertakes the identification, registration, and categorization of incidents.
- Gathers information to enable incident resolution and promptly escalates incidents as appropriate.
- Maintains records and advises relevant persons of actions taken.
- Investigates problems in systems, processes, and services.
- Assists with the implementation of agreed remedies and preventative measures.
- Uses established techniques as directed to identify current problems and elicit, specify, and document business functional, data and non-functional requirements for various subject areas with clearly defined boundaries.
- Assists with implementing the processes for establishing agreed baselines for change and managing the assessment and application of requested changes to those requirements.
- Assists in defining acceptance tests for the specified requirements
- Uses the tools and techniques for specific areas of release and deployment activities.
- Administers the recording of activities, logging of results and documents technical activity undertaken.
- May carry out early support activities such as providing support advice to initial users
- Development Testing: Identifies requirements and specifications, and test conditions.
- Designs and creates test cases and test scripts, mapping back to predetermined criteria, recording, and reporting outcomes.
- Executes test cases in accordance with project test plans.
- Analyzes and documents test activities, result, issues, and risks.
- Assist in implementing solutions and applications as a part of business requirements or enterprise initiatives.
- Works closely with the stakeholders and cross functional partners during the entire life cycle of the project.
- Bachelor s degree in computer science, a related field, or applicable work experience.
- 3+ years experience in an enterprise application implementation environment, retail preferred.
- Collaborate with all levels of stakeholders, from executives to implementation team to deliver and enhance the Supplier centric MDM solution using Informatica S360 hosted in Azure.
- Configuration, monitoring, deployment, and implementation of Informatica S360 (MDM).
- Knowledge of Informatica Supplier Portal, MDM User Exits, Match Rules, Hierarchy manager, S360 UI, ActiveVOS, MDM Provisioning Tool, Business entity services, Service implementation framework.
- Experience with Informatica Data as a Service (DaaS) for email, postal address and phone verification/validation including AddressDoctor.
- 3+ years in Java Programming with at least one year customizing Supplier Portal and AVOS.
- 3+ years in MS SQL and Unix scripting is required. Should be able to write efficient queries and complex stored procedures.
- Experience in full life cycle implementations, providing superior production support.
- Ability to create and maintain documentation such as functional specifications, data mapping, process flows, etc.
- Working experience on interfacing with other applications including experience with XML and JSON, a plus.
- Practical experience using JIRA, SharePoint and Confluence to manage the respective cycles of a project.
- Good understanding of batch jobs and their dependencies.
- Strong communication and collaboration skills, both written and verbal and active listening traits.
- Strong accountability and customer focus.
- Strong analytical and problem-solving skills.
- Experience with any ETL tools is a plus.
- Flexibility of providing support during odd hours and peak seasons.
- Proactive work ethic and ability to catch issues before failures.
- Self-starter, ability to perform individually and in a team setting.
- Informatica Supplier 360 and AVOS.
