It Support Technician

DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. The package includes a comprehensive health insurance plan featuring a low co-pay and no deductible plan as well as dental, vision, life, and long-term disability coverage; flexible spending accounts; competitive paid time off; relocation assistance; 401(k) and profit sharing; and education advancement. To learn more, visit our benefits and perks page .
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Position Overview:IT Support Technicians provide end user technical support for our computer and related systems. They perform troubleshooting and configure, repair, and maintain our desktop computer hardware, software, and associated peripherals.
This role is an onsite position in Thief River Falls, MN and operates on a rotating schedule.
Responsibilities:

• Desktop computer configuration and maintenance
• First tier end user technical support
• Troubleshooting of computer hardware, software, network and peripherals
• Monitoring and remediating issues with select server systems
• Develop computer-based solutions for business needs as required
• Provide input to management for resource allocation and prioritization

Required Knowledge, Skills and Experience:

• Associate degree in CIS, Computer & Network Technology, or similar field strongly preferred
• 0-2 years of experience working in IT or equivalent work experience strongly preferred
• Knowledge of computer hardware, networking, operating systems, and software packages
• Experience with computer troubleshooting
• Self-motivated
• An interest in keeping with the latest hardware and software technologies
• Ability to operate computer workstation hardware and software

Tools / Systems / Software:

• Microsoft Office
• Windows
• PC Repair
• Ticketing System

Physical Requirements:

• Generally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse and screen
• Generally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body
• Capable of lifting up to 40 lbs. from floor to shoulder height
• Constantly positions self to maintain computers in the lab, including under the desks and in the server closet

DigiKey Electronics is an Equal Opportunity Employer. We encourage qualified minority, female, veteran and disabled, and other diverse candidates to apply and be considered for open positions.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or careers.us@digikey.com .
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