It Support Technician - Must Be Willing To Travel

Must Be Willing To Travel 25% of the time (1-2 weeks out of the month). In and out of state travel required, all travel expenses covered.

Description:

As we continue to grow through merger and acquisition, we need 2 acquisition Support Technicians (TRAVELING ROLES) to provide more advanced troubleshooting of helpdesk tickets, minor server maintenance, minor changes to active directory, minor network troubleshooting, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk.

•Take more advanced helpdesk tickets from the Support Specialist I technicians to troubleshoot at a higher skill set

•Assist the Server and Network Admins with mounting, provisioning, and configuring infrastructure gear. Switches, Firewalls, AP’s, Servers, etc.

•Manage and maintain print server settings and adding new printers

•Backfill Support Specialist I tickets as volume or the Supervisor demands

•Mount, rack, and interconnect network and server gear

•Understand group policy and introduce new sites to our organization via GPO.

•Provision new AD accounts and mailboxes in preparation for onboarding of new offices.

•Gather, illustrate and maintain site specific, technical information that ensures the success of the Tier 1 helpdesk.

Skills:

Support, Desktop, Windows 10, Troubleshooting, Install, Customer service, Hardware, Installation, Service, Deployment, Help desk, Active directory, Access control, Migration

Top Skills Details:

Support,Desktop,Windows 10,Troubleshooting,Install,Customer service,Hardware,Installation,Service,Deployment,Help desk,Active directory,Access control,Migration

Additional Skills & Qualifications:

These technicians will travel 25% of the time (1-2 weeks out of the month). All travel is covered, and food stipend is provided. Travel would include in and out of state travel. These candidates will need a High school Diploma, or equivalent, required Associate’s or Bachelor’s in Information Technology, Computer Science, Information Systems, Electrical Engineering, or related field, or equivalent work experience; preferred.

Experience Level:

Intermediate Level

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.