It Operations Pc Support Technician

Wenger Corporation is a privately held, leading manufacturer of high-quality music education, performing arts and athletic products.

At Wenger Corporation we cultivate a positive, passionate and productive culture that is felt by every Wenger employee from top to bottom and wall to wall. We encourage a spirit of open and honest communication that breeds trust and respect for one another. And our supportive environment built on collaboration, not competition creates a sense of community that says we approach our challenges in the same way we celebrate our success: Together!!!

Wenger Corporation is seeking an IT Operations PC Support Technicianto join our team in Owatonna, MN. The IT Operations PC Support Technician is responsible for maintaining and supporting PCs throughout company operations and business units; identifying, evaluating, developing, and implementing technical infrastructure solutions that support the business of Wenger Corporation; and maintaining and support consistent technical infrastructure throughout all operating units.

At a minimum, you will need:

• 2-year technical degree in related field; or equivalent work experience with the internal workings of computer hardware, LAN communications, low-level software, end-user applications and familiarity with computer facilities, technology, and procedures

As an IT Operations PC Support Technician, a typical day may include:

• Maintaining and supporting PCs throughout company operations and business units
• Providing end-user support deploying new workstations; upgrading existing workstations; troubleshooting end-user technical and hardware related issues; and providing end-user training or documentation
• Providing on-call support for PC and technical infrastructure issues
• Identifying, evaluating, developing, and implementing technical infrastructure solutions that support the business of Wenger Corporation
• Maintaining documentation of all technical infrastructures, including but not limited to software licenses, end-user procedures, configuration documents, and technical diagrams
• Developing, maintaining, and executing backup and recovery procedures in case of equipment failure
• Maintaining and supporting consistent technical infrastructure throughout all operating units

Benefit offerings include:

• Paid Time Off
• 9 Paid Holidays
• Generous Profit Sharing
• Medical, Dental and Vision Insurance
• Spending Accounts HSA, FSA, DCFSA
• Company Paid Short-term and Long-term Disability Insurance
• 401k Retirement Plan with Company Match
• Company Paid Life Insurance
• Supplemental Life Insurance
• Employee Assistance Program

Put your passion to work in an exciting, rewarding industry that inspires innovation today!
Wenger Corporation is an Equal Opportunity / Affirmative Action Employer
All Qualified Candidates are Encouraged to Apply