It Support Specialist

EnDyna Has an immediate need for an IT Support Specialist at our McLean, VA office! This will be a hybrid role with 3-4 days in office.

Responsibilities:

Computing Equipment

• Purchase computing equipment and required Microsoft Office application.
  • Install computing software and get computing equipment working.
  • Install anti-virus application.
• Keep inventory of computing equipment

Application Licenses

• Get corporate accounts setup for applications – such as - Adobe Creative Suite, Adobe Acrobat, Calendly, Articulate Rise, Articulate Storyline, Grammarly – and issue to those team members who need it.
• Setup appropriate licenses for video conferences – Zoom, Teams, etc.- and issue to needed individuals.

SharePoint/Teams

• Setup groups and teams in Teams and SharePoint. Setup owners and access to required team members and clients.
• Train team members in how to use Teams and SharePoint.

Equipment Installation

• Light installation of video conferencing equipment. We can get help for wall-mounting, etc.
• Install other equipment as necessary.

Domain and Email Maintenance

• Maintain domain name and email server access current.
• Issue email addresses with proper accesses.
• Administer email and SharePoint
• Work with domain registries to keep current

Other IT Support-Related Activities as necessary

Requirements:

• BS in computer science or information management preferred
• Minimum five years’ experience as IT Support Specialist
• Certification in SharePoint or MS Teams gets a strong plus