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Form of workJob Description
WE ARE NOT ACCEPTING APPLICANTS LIVING OUT OF THE STATE OF UTAH.
Community Nursing Services, "CNS," is looking for an IT/IS Support Specialist to join the team in the greater SLC area.
Location: Salt Lake City, UT
Schedule: Monday - Friday, Normal Business Hours (3-4 days in-office, 1-2 days remote)
Salary Range: $20 - $24 per hour
About Us: Community Nursing Services (CNS) is a leading provider of home healthcare and hospice services in Salt Lake City. We are dedicated to delivering compassionate care to our community members in need. As we continue to expand our services, we are seeking a motivated and skilled IT/IS Support Specialist to join our team.
Position Overview: As an IT/IS Support Specialist at CNS, you will play a crucial role in maintaining the smooth operation of our information technology systems and providing technical support to our staff. This position offers the opportunity to work both in-office and remotely, providing flexibility and balance to your work life.
Responsibilities:
- Provide technical assistance and support to CNS staff for computer systems, software, hardware, and peripheral devices.
- Troubleshoot and resolve IT-related issues promptly, ensuring minimal disruption to daily operations.
- Install, configure, and maintain computer hardware, software, and networking equipment.
- Perform routine maintenance tasks, including software updates, virus scans, and system backups.
- Assist in the setup and configuration of new computers, printers, and other IT equipment for staff members.
- Collaborate with the IT team to identify opportunities for process improvement and system optimization.
- Document technical procedures and create user guides to facilitate knowledge sharing and training.
- Stay up-to-date on emerging technologies and industry trends to enhance IT support services.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or related field preferred.
- Proven experience in IT support or a similar role, preferably in a healthcare or related industry.
- Strong knowledge of Windows operating systems, Microsoft Office Suite, and common productivity software.
- Familiarity with networking concepts, protocols, and troubleshooting techniques.
- Excellent problem-solving skills and the ability to prioritize and manage multiple tasks effectively.
- Strong communication and interpersonal skills, with the ability to interact professionally with staff at all levels.
- Experience with remote support tools and techniques.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.
Benefits:
- Competitive hourly wage ranging from $20 to $24 per hour.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan with employer matching.
- Paid time off and holidays.
- Professional development opportunities and tuition reimbursement.
- Flexible work schedule with the option for remote work.
Join our team at CNS and make a difference in the lives of our community members through the power of technology. Apply today to become our next IT/IS Support Specialist!
*Please note that this Job Summary and Essential Duties and Responsibilities as outlined are the general nature and level of work to be performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required of the employee.
*Please note that some benefits may only be available to full-time employees and/or certain employee classifications. Candidates must be able to pass a drug test and criminal background check. Interested applicants may apply in person or by replying to this ad.
EOE - We are committed to ensure fair and equal treatment for everyone we employ and are a proud Equal Opportunity Employer.
