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Form of work
SalaryThis role will be focused on the basics of computing, IT Fundamentals, IT Concepts and Terminology, Infrastructure, Application, Software Development, Database Fundamentals, Technical Support, IT Operations, Networking Fundamentals, Network Implementations, Network Operations, Network Security, and Network Troubleshooting.
- Provide technical support and troubleshooting for hardware, software, and network issues
- Install, configure, and maintain computer systems and software
- Set up and support user accounts and permissions
- Respond to IT support tickets in a timely manner and resolve issues efficiently
- Collaborate with team members to identify and implement IT solutions
- Document IT processes and procedures for reference
General Requirement:
- Maryland Residence
- Attention to details.
- Commitment to scheduled hours.
- Training and learning experience to perform tasks as an IT Specialist.
- Time Management
- Proven experience in desktop support or technical support roles
- Strong knowledge of operating systems including Windows, Mac OS, and Linux
- Familiarity with IT service management tools
- Excellent problem-solving skills and ability to work independently
- Strong communication skills to effectively assist users with technical issues
Educational Requirements:
- At least 18 years of age
- High School Diploma or a GED.
Job Type: Part-time
Pay: $30.00 - $35.00 per hour
Expected hours: No less than 12 per week
Experience level:
- Under 1 year
Schedule:
- 4 hour shift
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Language:
- English (Required)
Ability to Commute:
- Prince Frederick, MD 20678 (Required)
Work Location: Hybrid remote in Prince Frederick, MD 20678
