It Support

Job Summary:
We are seeking a highly motivated and skilled IT Support professional to join our team. As an IT Support, you will be responsible for providing technical assistance and support to our employees, ensuring the smooth operation of computer systems and IT infrastructure. This is a great opportunity for someone who is passionate about technology and enjoys helping others.

Responsibilities:
- Provide technical support and troubleshooting for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Set up user accounts and permissions
- Assist with the implementation and maintenance of IT infrastructure
- Respond to user inquiries and provide timely resolution to technical problems
- Collaborate with team members to identify and implement process improvements
- Document technical procedures and create user guides
- Maintain inventory of hardware and software assets

Qualifications:
- Excellent communication skills, both verbal and written
- Strong knowledge of computer hardware and software systems
- Experience with desktop support in a Windows environment
- Familiarity with IT infrastructure components such as servers, switches, firewalls, etc.
- Proficiency in using ServiceNow or similar ticketing system
- Basic understanding of network protocols and troubleshooting techniques
- Previous experience in an IT support or help desk role is preferred

Location:

We offer competitive compensation packages including benefits such as health insurance, retirement plans, paid time off, etc. Join our team today and be part of a dynamic organization that values innovation and teamwork. Apply now!

Job Type: Contract

Pay: $21.00 - $24.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Active Directory: 1 year (Preferred)

Ability to Relocate:

• Harrisburg, PA 17101: Relocate before starting work (Required)

Work Location: In person