Address
Form of workAs an FBI IT Professional, your job is to ensure the workforce has the applications and data when and where it is needed. You will also play a key role in supporting critical investigations by maintaining overall operational efficiency. This means applying your knowledge of computer technology, cyber security, electronic surveillance, encryption, forensic science, and more to safeguard information across the FBI, as well as for our domestic and international law enforcement partners.Qualifications: Specialized Experience (SE): In order for you to qualify based on Specialized Experience (SE) alone, you must possess the SE listed below in order to qualify for the various GS levels. Please ensure all specialized experience can be identified in your resume.
GS-07: Applicant must possess at least one (1) year of SE equivalent to the GS-05 grade level, as defined below:
- Provided routine support regarding administrative and/or technical matters related to IT programs and/or services.
- Performed routine system diagnostics and analyzed any potential problems or issues.
- Provided some limited training to users regarding basic utilization of computer equipment.
- Analyzed end user requests and determined correct resolution to the problem.
- Troubleshot complex computer malfunctions.
- Prepared for and assisted in initial "start-up" of new equipment and software.
- Configured, installed, repaired, and/or maintained computer networks, desktops, and mainframe operating systems.
- Diagnosed and resolved system problems by analyzing problems and issues.
- Worked with clients and customers to assess their needs; provided assistance, resolved problems, and provided quality products and services.
- Provided advice and/or guidance to various levels of personnel regarding administrative and technical matters related to IT programs and/or services.
- Managed short and long-range IT projects.
- Configured, installed, repaired, and maintained computer networks; desktops; and mainframe operating systems.
- Diagnosed and resolved system problems by analyzing a variety of conditions, problems and issues regarding hardware, software, and networks.
- Provided advice and/or guidance to various levels of personnel regarding administrative and technical matters related to IT programs and/or services.
GS-07: Applicant must have a bachelor's degree with superior academic achievement or one (1) full year of graduate level education. Superior academic achievement is the completion of all the requirements of a bachelor's degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership.
GS-09: Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related.
GS-11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.
GS-12: Education may not be substituted for specialized experience at this grade level.
Degrees must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.Employment Type: FULL_TIME
