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Form of workJob Description
CoreWeave is a specialized cloud provider, delivering a massive scale of GPU compute resources on top of the industry's fastest and most flexible infrastructure. CoreWeave builds cloud solutions for compute intensive use cases — VFX and rendering, machine learning and AI, batch processing, and Pixel Streaming — that are up to 35 times faster and 80% less expensive than the large, generalized public clouds. Learn more at www.coreweave.com.
We are seeking a diligent IT Specialist II to be responsible for managing all of our daily Internal IT operations and needs. This candidate is responsible for delivering high quality, repeatable and sustainable IT and reliability related support to the organization. This person will be an individual contributor to start, and will also play a critical role in setting up, maintaining and decommissioning user accounts, tools, office technology, setting up software, assisting with network administration, VDI's user workstations and related access for company use as well as resolving all IT Support issues. The IT Specialist II will report directly to the IT Support Manager at CoreWeave.
To be successful as an IT Specialist II, you should have an in-depth knowledge of various computer hardware and software technologies, including VDI deployment, basic scripting. Top candidates will also have an amiable personality and an aptitude for customer service.
Your Role:
- Ability to perform work with minimal supervision, having strong attention to detail, providing "white glove service" and exceptional follow-through to resolve majority of IT issues covering hardware/software & escalating issues to management when they arise
- Ability to provide sophisticated solutions to complex issues when needed with little guidance; handle multiple tasks in a fast-paced environment; set priorities; meet deadlines per project scope
- Supporting the day-to-day operations of the CoreWeave IT assets and endpoints
- Lead internal IT systems administration efforts, troubleshoot internal systems and applications, ensuring high availability and end-user satisfaction
- Demonstrate ability to present complex, technical information to both technical and non-technical audiences
- IdP management - including user ID creation, user group creation via Terraform
- Independently lead onboarding and offboarding IT tasks, including the issuance of IT hardware, digital identities and training new hires on how to use and access CoreWeave software and 3rd Party tools
- Independently conduct user off-boarding process, ensuring security policies are fully adhered to and documented for compliance
- Conduct project type work, such as building automation and internal processes to better and improve the day-to-day IT systems administration efforts
- Strong time management, good technical writing, presentation, and documentation skills
- Perform other work-related duties as assigned by IT Management
- Willingness to learn new technologies/toolsets as part of the job responsibilities
Your Experience:
- 3-5 years of experience within Corporate IT or a related field
- High school diploma or GED
- Degree in computer science or a related field is preferable
- Understanding of YAML language for coding/scripting
- Advance experience within a minimum of two operating systems (Linux OS, Windows OS and macOS)
- Knowledge of Kubernetes computing concepts and basic commands
- Professional certification (e.g. GSEC, Security+, Network+)
- Strong analytical, diagnostic, and problem-solving skills
- Good communication ability, both written and verbal
- Personable, professional demeanor
- Willingness to travel to our North Jersey/New York/Philadelphia offices as a point person for IT Support - including support for build/trouble-shooting and reclaiming IT resources
- On-site office support at least 4 days per week
Nice-to-haves:
- Previous experience in a fast-paced start-up environment
- Email administrator experience
- IdP administrator experience
- Expert knowledge of IT office network topology and physical setup
- Intermediate cyber security tools such as EDR, Email security and MDM tools
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $80,000/year up to $95,000/year. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Why CoreWeave?
At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:
- Be Curious at your Core
- Act like an Owner
- Empower Employees
- Deliver Best In-Class Client Experience
- Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!
Benefits
We offer a competitive salary and benefits, including:
- Medical, dental and vision insurance - 100% paid for the employee
- Company paid Life Insurance
- Voluntary supplemental life insurance
- Short and long-term disability insurance
- Flexible Spending Account
- Mental Wellness Benefits through Spring Health
- Family-Forming support provided by Carrot
- Paid Parental Leave
- Flexible, full-service childcare support with Kinside
- 401(k) with a generous employer match
- Flexible PTO
- Catered lunch each day in our offices
- Weekly massages in NJ office
- A casual work environment
- Work culture focused on innovative disruption
California Consumer Privacy Act - California applicants only
CoreWeave is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
