It Specialist - Ft

Purpose of Position:

Provide all levels of systems support to staff. Install computer software and support day-to-day administrative tasks at casino, hotel, golf course, and all tribal satellite locations. Perform routine maintenance on servers and network hardware.

Knowledge, Skills, and Abilities:

• Provide network systems support to the Casino staff.
• Assist in deploying, installing, and operating, automated data processing and telecommunications systems during training, exercises, and management operations.
• Provide technical support to assist the Casino staff with computer problems.
• Perform tech-level functions, installation of software, virus patches, upgrades, and other daily maintenance procedures.
• Provide hands-on system tech support, system maintenance, training, exercises, and operations support of all servers. These include Windows servers, SQL databases, internet web servers, and associated applications.
• Configure, Update, and Manage Servers in a Virtual Environment.
• Support the operation and maintenance of Switches, Firewalls, VLANs, and other Network Technologies.
• Assist in the performance of basic day-to-day system administration tasks.
• Assist in the management of the installation of new software releases, system upgrades, evaluation and installation of patches, and resolution of software-related issues.
• Perform system backups and recovery.
• Provide general troubleshooting on network systems.
• Maintain data files and monitor system configuration to ensure data integrity.
• Performs all duties in accordance with prescribed casino internal control policies and practices.
• Providing the highest level of Customer Service to all internal and external guests.
• Performs other duties as assigned.

Education/Qualifications:

• Demonstrated experience in installing, troubleshooting, maintaining, and upgrading MS Windows operating systems.
• Experience in multiple PC hardware platforms and supporting MS Office products.
• Provide network-level maintenance and troubleshooting in a business environment.
• High School Diploma with two (2) years of related experience.
• A+, Net+, Security+ and CCNA Certifications are a plus.

Licensing:

• Must be able to obtain and maintain the required Gaming License

Work Requirements:

Shift: Mon - Fri (9am - 5pm)

Requires problem solving skills, and the ability to communicate effectively. Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.