It Project Manager (Information Technology)

Come grow with James River Insurance!
James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs.
At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of our recent national recognition as a 2023, 2022, and 2021 Top Workplaces USA awards.
James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in three specialty property-casualty insurance and reinsurance segments: Excess and Surplus Lines, Specialty Admitted Insurance and Casualty Reinsurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company.
Job Summary
Under moderate to limited supervision, the IT Project Manager is responsible for effective and efficient implementation of software development projects especially in an Agile environment. The IT Project Manager will manage medium to large IT projects, using strategic vision that translates technology into actionable products. The IT Project Manager will support IT Governance, IT PMO and Agile Center of Excellence.
Duties and Responsibilities

• Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service
• Manage projects of medium to large scope, size and complexity under the oversight of the Program Manager and the Director
• Plan, manage and execute successful scrum teams
• Collaborate with teams and project stakeholders to prepare and manage objectives, scope, estimates, timeline, budget, & resource plan for Agile projects
• Identify risks and manage risk mitigation plans in close collaboration with project stakeholders and leadership
• Communicate with leadership and appropriate business partners on issues or risks that impact project scope, schedule or budget
• Develop relevant metrics and communications that help the project team see how they are progressing and provide management with insight regarding the performance of the team
• Guide the team and the Enterprise on how to use Agile practices and values
• Support the internal product owner/business stakeholder, especially with respect to refinement and maintaining the product backlog
• Work with the product owner/business stakeholder and their teams to prioritize features to ensure that the team delivers product iteratively and consistently
• Facilitate Agile ceremonies including daily standups, backlog refinements, product reviews and retrospectives
• Identify and eliminate scrum team impediments and facilitate flow
• Define, implement and maintain the processes and tools that allow the PMO to effectively manage project and product lifecycle
• Support release management function by establishing consistent release management process; coordinating release management functions; managing and tracking release calendar; measuring and reporting release effectiveness to leadership
• Train and coach members of the team as needed to optimize the efficiency for product delivery using SAFe and other scrum methodologies

Knowledge, Skills and Abilities

• Intermediate to advanced proficiency in all of the below:
• Agile software development (Azure DevOps/VSTS)
• Agile methodology and frameworks (Scrum, Kanban)
• Agile techniques (User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing)
• Azure DevOps, TFS or similar tools to manage scrum boards and activities
• Intermediate knowledge of P&C insurance industry
• Expert proficiency in MS Office (Word, Excel, Outlook)
• Ability to manage application delivery and technology operations using Agile methodologies
• Knowledge of the fundamentals of iterative and incremental development
• Ability to promote and facilitate design thinking and innovation
• Ability to lead teams in building effective working relationships
• Ability to mentor and train IT Project Coordinators
• Ability to collaborate with teams, customers and other stakeholders
• Ability to deliver results, creating value for our brands, our system, our customers and key stakeholders
• Ability to manage multiple tasks and projects effectively
• Attention to detail
• Ability to convey technical process information in a clear and concise manner
• Ability to exercise sound judgement in making critical decisions
• Knowledge of iterative value delivery and continuous improvement
• Skilled in active listening
• Excellent written and verbal communication skills

Experience and Education

• High School Diploma required
• Bachelor’s Degree in related field (IT, IS, Computer Science) preferred, or equivalent combination of education, training and experience required
• Minimum of five years of related experience, including managing complex projects in a medium to large high-tech development environment, required
• Minimum of three years of experience in a scrum master, Agile Lead or similar role preferred
• Certifications (CSM - Certified Scrum Master, SAFe – SA, PMI/CAPM or PMP) preferred