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Form of workJob Description
Overview
Enterprise Holdings is the worlds largest car rental operator and an industry leader in mobility and technology. Were one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.
We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 9,500 fully staffed neighborhood and airport offices, including franchisee branches, in nearly 100 countries and territories.
Through this robust global network, we operate a fleet of nearly 1.7 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.
At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.
As an Enterprise employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.
Responsibilities
As an IT Program Manager, you will be in a highly collaborative position responsible for working with project managers and Program sponsors to deliver technology programs that optimize value for the business. In this role you will need to partner with sponsors and stakeholders to understand business objectives and strategy to effectively structure programs and align on program goals. This will enable you to build a trusted advisory relationship with your sponsor and stakeholders. You will also collaborate with project managers to ensure each project remains strategically aligned and on track to hit major milestones. You will manage dependencies between projects and address issues and risks that may affect the program.
The IT Program Manager will report directly to the Director of the Portfolio Management Office (PMO). You will be responsible for end-to-end Program Management, including planning, directing, and monitoring activities of project teams involved in initial analysis, design, development, and implementation of programs.
Additional responsibilities include:
Leads creation of program plans across a large, distributed organization
Directs and monitors program documentation and progress to plans for ongoing projects within the program
Leads program performance communications with program and business sponsors to guide critical decisions and IT partnerships
Coordinates measurement and monitoring of key performance indicators (KPIs) and return on investment (ROI) for programs
Prepares ad hoc stakeholder and senior leader communication in partnership with Program Sponsor
Leads internal reviews of program risk analysis, risk logs, and adherence under defined risk and program management standards and escalates as necessary
Anticipates program issues and identifies dependencies and interdependent projects to successfully deliver programs and associated projects
Manages program financials, including budget, actuals, forecast and variance. Collaborates on refining program estimates and budgets from onset to close
Directs program activities with 3rd party providers, managing integration of vendor tasks and deliverables as well as tracking contractual obligations
Manages feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders
Identifies and directs program team members from onset to close, leading collaboration, coaching, and mentoring throughout project teams
Conducts interim and post-project reviews to assess needs, provide recommendations, and create improvements for future projects
Manages change requests in accordance with change control guidelines
Ensures Program adherence with established Program Management standards throughout life of the Program
Equal Opportunity Employer/Disability/Veterans
Qualifications
Required:
Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
8+ years of related experience in project and/ or program management
Prior experience managing large scale, transformational programs
Demonstrated ability to quickly comprehend a broad array of initiatives to direct program scope, requirements gathering and change management to meet changing Business and IT objectives
Proficient knowledge of program management concepts, from planning and inception, through implementation and support
Proven leadership in the indirect supervision/coaching of project teams comprised of multiple levels of employees, including both professionals and management
Superb communication skills both written and verbal with the ability to engage an audience across a broad range of technical expertise and/or business acumen
Demonstrated high degree of collaboration; works well with others in team environments as it relates to delivering projects and programs
Strong meeting facilitation skills with the ability to effectively communicate with any level of senior leader participants
Must be committed to incorporating security into all decisions and daily job responsibilities
Preferred:
Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
Experience working within large organizational programs spanning multiple business areas and sponsors
Experience managing in a matrixed reporting structure
Knowledge of Project and Program Management tools
Experience in agile methodology and CI/CD principles
Enterprise Holdings is the worlds largest car rental operator and an industry leader in mobility and technology. Were one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.
We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 9,500 fully staffed neighborhood and airport offices, including franchisee branches, in nearly 100 countries and territories.
Through this robust global network, we operate a fleet of nearly 1.7 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.
At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.
As an Enterprise employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.
Responsibilities
As an IT Program Manager, you will be in a highly collaborative position responsible for working with project managers and Program sponsors to deliver technology programs that optimize value for the business. In this role you will need to partner with sponsors and stakeholders to understand business objectives and strategy to effectively structure programs and align on program goals. This will enable you to build a trusted advisory relationship with your sponsor and stakeholders. You will also collaborate with project managers to ensure each project remains strategically aligned and on track to hit major milestones. You will manage dependencies between projects and address issues and risks that may affect the program.
The IT Program Manager will report directly to the Director of the Portfolio Management Office (PMO). You will be responsible for end-to-end Program Management, including planning, directing, and monitoring activities of project teams involved in initial analysis, design, development, and implementation of programs.
Additional responsibilities include:
Leads creation of program plans across a large, distributed organization
Directs and monitors program documentation and progress to plans for ongoing projects within the program
Leads program performance communications with program and business sponsors to guide critical decisions and IT partnerships
Coordinates measurement and monitoring of key performance indicators (KPIs) and return on investment (ROI) for programs
Prepares ad hoc stakeholder and senior leader communication in partnership with Program Sponsor
Leads internal reviews of program risk analysis, risk logs, and adherence under defined risk and program management standards and escalates as necessary
Anticipates program issues and identifies dependencies and interdependent projects to successfully deliver programs and associated projects
Manages program financials, including budget, actuals, forecast and variance. Collaborates on refining program estimates and budgets from onset to close
Directs program activities with 3rd party providers, managing integration of vendor tasks and deliverables as well as tracking contractual obligations
Manages feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders
Identifies and directs program team members from onset to close, leading collaboration, coaching, and mentoring throughout project teams
Conducts interim and post-project reviews to assess needs, provide recommendations, and create improvements for future projects
Manages change requests in accordance with change control guidelines
Ensures Program adherence with established Program Management standards throughout life of the Program
Equal Opportunity Employer/Disability/Veterans
Qualifications
Required:
Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
8+ years of related experience in project and/ or program management
Prior experience managing large scale, transformational programs
Demonstrated ability to quickly comprehend a broad array of initiatives to direct program scope, requirements gathering and change management to meet changing Business and IT objectives
Proficient knowledge of program management concepts, from planning and inception, through implementation and support
Proven leadership in the indirect supervision/coaching of project teams comprised of multiple levels of employees, including both professionals and management
Superb communication skills both written and verbal with the ability to engage an audience across a broad range of technical expertise and/or business acumen
Demonstrated high degree of collaboration; works well with others in team environments as it relates to delivering projects and programs
Strong meeting facilitation skills with the ability to effectively communicate with any level of senior leader participants
Must be committed to incorporating security into all decisions and daily job responsibilities
Preferred:
Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
Experience working within large organizational programs spanning multiple business areas and sponsors
Experience managing in a matrixed reporting structure
Knowledge of Project and Program Management tools
Experience in agile methodology and CI/CD principles
