It Network Administrator

Be a Star at the Straz Center for the Performing Arts!

The IT Network Administrator is responsible for installing, monitoring, and maintaining the network infrastructure to ensure maximum uptime while minimizing business impacts.

This position performs necessary updates, monitors performance, and resolves problems reported by users. This position also assists with the organizations data security and risk mitigation procedures.

Located in downtown Tampa, The Straz offers a team-based on-site work environment and a full package of benefits for full-time staff including options for health, dental, vision, etc., plus a generous 403(b) plan.

Essential Functions:

Network Administration

• Configures, installs, and tests network equipment.
• Monitors network activity and performs maintenance on network infrastructure.
• Troubleshoots networking problems and end user issues.
• Monitors resource utilization and recommends infrastructure changes/upgrades, when necessary.
• Executes departmental objectives and projects.

Data Security and Risk Mitigation

• Maintains a proactive patching, upgrading, and maintenance cycle on physical networks, desktop and laptop computers, servers, operating systems, 3rd party applications, phone systems, firewalls, switches, and routers to reduce the organization's risk.
• Supports the development of annual risk assessments and maintaining the risk assessments related to compliance, security, and technology.
• Assists in maintaining data security program.
• Assists with Disaster Recovery & Business Continuity Planning.
• Routine data backup testing.
• Follows change control procedures for all system and user configurations.

Help Desk

• Courteous desktop support for users via phone or one-on-one desktop assistance.
• Participates in on-call rotation with the other members of the IT team which includes evenings and weekends.
• Installs, supports, troubleshoots, and repairs various hardware and software.
• Utilizes help desk system to track and document issues.
• Provides coordination, planning and scheduling for installation, update and removal of hardware, software, and equipment.
• Creates new users in the Active Directory and assists in training on hardware, software, telecom, and help desk system.
• Repairs and runs new network cabling, and assists with Wi-Fi analysis and troubleshooting.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Ability and willingness to work on-site and a rotating schedule, including evenings and weekends to meet operational needs.
• In-depth working knowledge of various Microsoft server operating systems and PowerShell scripting.
• Experience in maintaining a virtual server environment with VMware ESX server and/or V-Sphere 6.5 and above.
• In-depth working knowledge of Microsoft operating systems, remote deployment systems, patching, risk mitigation, and vulnerability assessments.
• Experience with a variety of network infrastructure hardware, including Extreme, SonicWALL and Cisco.
• Experience administering cloud environments and connectivity, including AWS and/or Azure.
• Experience administering Office 365 cloud services.
• Experience with Moves, Adds, and Changes on Cisco UC platform.
• Experience with enterprise backup solutions.
• Troubleshooting skills and deductive reasoning.
• Excellent interpersonal communication skills
• Proven ability to communicate effectively with all levels of employees within the organization, as well as strategic vendors and business partners outside of the organization.
• Ability to meet deadlines and provide accurate information in a timely manner.
• Ability to effectively manage many projects simultaneously and demonstrate good judgment and maturity in decision making.

Education and Work Experience:

• Requires a bachelor's degree in computer science or related field or equivalent combination of education and experience.
• Three (3) to five (5) years of relevant experience.
• Three (3) or more years' experience in the design, planning, implementation, and maintenance of a complex IT infrastructure including IaaS.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• While performing the duties of this job, the employee is regularly required to remain stationary for extended periods of time and communicate by telephone. The employee is frequently required reach, move up to 25lbs ascend/descend on ladders, and move in confined spaces.

• The information contained in this physical standards description is for compliance with ADA and is not an exhaustive list of duties performed. The individuals currently holding this position perform additional duties and additional duties may be assigned.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• The noise level in the work environment is usually moderate.

The David A. Straz, Jr. Center for the Performing Arts, Inc.is an equal opportunity employer committed to being an inclusive workplace and strongly believes in the importance of having a diverse group of individuals represented. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Please visit our website at www.StrazCenter.orgto learn more about the Straz Center.