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Form of workJob Description
IT Help Desk Level I
CFS Technology, Bakersfield locally based, dedicated to IT staffing solution has been contacted by a longtime client that is currently seeking a Help Desk Specialist with experience working with end-users and gathering information to solve a problem. Help Desk Specialist —are you interested in taking the next step in your career with a global organization that will truly value your expertise? Join our team at CFS - Technology!
Here at CFS, we understand the requirements of our clients and we have the resources to provide them with exceptional talent. Our client’s satisfaction is the most important part of our business, and we work hard to ensure that each placement we do is the absolute best.
Due to our continued growth, we are currently seeking seasoned individuals like you to serve as a Help Desk Specialist. We will assign a dedicated recruiter who will get to know you, learn about your skills, your goals and your preferences, and then match you with just the right assignments with just the right companies, which provides you with limitless potential for success. You have the talent, drive and expertise—we have the right connections. Together, we can help you to build a better career. Contact us today!
IT Help Desk Level I
Job Responsibilities
As a Help Desk Specialist, you will play an integral position within our client’s Information Technology Department. This will involve assisting in a variety of essential job functions.
Specific duties in this role include:
Assist End-users with issues
Troubleshooting issues that come in via ticketing system, phone or inner office
Support phones, tables, PCs, printers, basic networking, and software
Working with technology team on various IT projects
IT Help Desk Level I
We are looking for an experienced Help Desk Specialist who combines strong customer service skills and organizational skills, with solid prioritization and attention to detail abilities. You must have sound judgment and strong reasoning skills, as well as good analytic and problem-solving abilities. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to effectively convey compliance policies.
Specific requirements for this position include:
Minimum of 1 year experience in a Help Desk setting
CompTIA or Microsoft Certifications a plus
Active Directory Experience is a plus
Strong people skills
Good communication
CFS was named to Forbes’ list of “Best Professional Recruiting Firms” three years in a row and also cited by LinkedIn as one of the “Most Socially Engaged Staffing Agencies” two years in a row!
