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Form of workWork DaysMonday, Tuesday, Wednesday, Thursday, Friday
WageStarting at $13.00 per hour
Job Description
Requirements
WageStarting at $13.00 per hour
Job Description
The Help Desk Intern performs a variety of support functions including but not limited to: end user support via telephone, remote access, and in-person visits.
Essential Functions:
- Regular and predictable attendance is expected and required. All Cleveland Metroparks employees must be prepared to work flexible schedules, including evenings, weekends, and/or holidays as required.
- Provide Help Desk coverage for end user support via telephone, remote access and in-person visits.
- Perform preventative/proactive maintenance on computers at all park district locations.
- Assist with deployment of new computer systems.
- Update/maintain various IT departmental databases
- Assist all Information Technology Services divisions as needed
- Drives to various locations throughout the park district to provide in -person technical support as needed.
- Keeps direct supervisor promptly informed of key/significant issues or concerns.
- Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public. Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.
- Performs related duties as assigned or apparent.
Requirements
- Candidate must be enrolled in a college or university and pursuing coursework in a computer field such as Computer Science, Computer Engineering, Software Engineering or related field.
- Must possess and maintain a valid driver’s license under the laws of the State of Ohio.
- Ability to develop and maintain effective working relationships with stakeholders, including employees and the general public.
- Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation with ability to communicate one-on-one or in group settings.
- Ability to perform work with a high degree of accuracy and organization.
- Ability to work cooperatively with others.
- Ability to perform with considerable independence and initiative.
Filing Deadline: Open until filled
