Job Description Summary

Job Description

Roles and Responsibilities:

• Act as IT site lead for the Rochester, NY facility
• Interprets internal and external business challenges and recommends best practices to improve IT processes or services.
• Working with 3rd party vendors coordinate the installation, maintenance and troubleshooting of IT infrastructure equipment including servers, switch gear, firewalls, backup gear, etc.
• Onsite point-of-contact for local IT infrastructure vendors to coordinate site infrastructure work and break-fix.  Manage annual contract negotiations.
• Administrator for the Windows Domain accounts used in manufacturing and engineering.  Annual auditing of user accounts and access levels.
• Administration of Veeam application and hardware used to automatically backup manufacturing, engineering and PAG VM’s and physical servers.
• Working with onsite SOS technician, provide PC support and training as required.  Generate tickets for users in MyTech Support portal to resolve issues with corporate applications.  Provide technical support for users as needed.
• Support infrastructure and applications for facilities badging and video surveillance equipment.
• SAP ERP application support, coordinate issue resolution with corporate support team.
• Perform maintenance and audits on IT infrastructure per scheduled tasks.
• Responsible for annual security reviews and risk profiles for local applications and network gear.
• Submit purchase requisition for local IT maintenance contracts and licensing.
• Support the network setup, maintenance and troubleshooting of printers and manufacturing equipment.

Required Qualifications:

• Bachelor’s Degree in Computer Science or related field
• Minimum of 6 years of relevant experience

Desired Characteristics:

• Strong oral and written communication skills. 
• Strong interpersonal and leadership skills. 
• Demonstrated ability to analyze and resolve problems. 
• Demonstrated ability to lead programs / projects. 
• Ability to document, plan, market, and execute programs. Established project management skills.
• Experience with Microsoft applications: Word, Excel, Outlook, Notepad, PowerPoint, Teams, etc.
• Experience with ERP applications, SAP a plus.
• Experience supporting a manufacturing environment, electronic manufacturing a plus.
• Interest in current and emerging technologies demonstrated through training, job experience and/or industry activities.
   

The salary range for this position is 102,200.00 - 136,200.00 - 170,300.00 USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for [a performance bonus of 10%.  Available Health and Welfare benefits include, Prescription drug, dental and vision coverage; saving account options (such as a Health Care Flexible Savings Account, Health Reimbursement Account, Limited Purpose Flexible Spending Account, and Dependent Care Flexible Spending Account); and an employee assistance program.  Additional Benefits include a defined contribution 401(k) plan, employee life insurance, optional dependent life insurance, employee accidental death or dismemberment insurance coverage, short-disability, optional long-term disability, pre-tax transportation/commuter program, paid holidays, paid time off, parental leave, a layoff plan for salaried employees, tuition refund program, use of CareLoop, adoption assistance, optional identity theft prevention insurance, optional person legal assistance, and optional personal excess liability insurance.