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Role Overview
The Chief of Staff& Head of Business Operations acts as a pivotal support to the President, enhancing efficiency by focusing on both strategic direction and the minutiae of daily operations. streamlining his focus on strategic initiatives and critical decision-making. This role is central to organizing and optimizing the President’s schedule, ensuring meetings are productive and follow-ups are diligently executed. It involves a blend of project management to oversee initiatives, track actions, and maintain an issues list.
Additionally, the role calls for administrative support to the President, relieving him of scheduling and logistical burdens and allowing greater focus on leadership responsibilities. This role also necessitates a close collaboration with the Head of Business Operations, to ensure that strategic and operational decisions are in sync, facilitating a cohesive execution of the organization’s goals.
This position demands a high degree of stakeholder management, adaptability, keen attention to detail, and the ability to synthesize information from various sources.
Key Responsibilities
- Strategic and Administrative Support: Provide comprehensive support to the President, encompassing both strategic advisement and administrative tasks to optimize his effectiveness and focus on the organization's priorities.
- Meeting Management: Ensure the President’s meetings are well-organized and productive, with clear agendas, pre-meeting briefs, and actionable follow-ups. Facilitate efficient communication and decision-making processes.
- Project Oversight: Monitor the progress of internal and external key projects and deliverables, keeping a close eye on timelines and milestones to ensure objectives are met on schedule.
- Issue Tracking and Prioritization: Maintain a dynamic list of key issues and priorities, ensuring that critical items are addressed promptly and effectively, with regular updates provided to the President.
- Global Team Coordination: Work comfortably across global teams and diverse cultures, ensuring that all parts of the organization are aligned and moving towards common goals.
- Administrative Logistics: Handle logistical arrangements such as travel planning and scheduling, providing support to the President in navigating complex schedules and commitments.
- Executive Communication: Assist in preparing and synthesizing reports, presentations, and communications for both internal and external stakeholders, ensuring clarity and impact.
Your Typical Week to Week Responsibilities
- Schedule and Meeting Prep: Review and adjust the President's daily schedule, ensuring all meetings have clear agendas and necessary materials, including PowerPoint presentations, are prepared in advance.
- Briefings and Updates: Touch base with global team leaders, synthesizing information into concise briefs and communication materials for strategic decision-making.
- Meeting Attendance and Follow-through: Participate in key meetings, documenting decisions and action items, and coordinate the execution of follow-ups. Prepare and distribute post-meeting summaries and action plans.
- Communication Filtering: Manage the flow of information to and from the President, prioritizing critical communications and reducing information overload. Consolidate non-priority decisions and review with President and Head of Operations on a weekly basis. Draft and refine executive communications as needed.
- Issue / Organizational Goals Tracking: Maintain and update a list of key issues and priorities, ensuring critical items are addressed and progress is communicated.
- Logistical Support: Handle logistical needs such as travel arrangements and scheduling, ensuring the President’s commitments are met efficiently. Troubleshoot any travel issues that arise, providing solutions in real time.
- End-of-Week Review: Conclude the day with a review of project statuses and preparation of a summary for the President, identifying any urgent action points. Ensure readiness for coming week / month’s agenda
- Flexibility and Extended Hours: Be prepared to adjust plans swiftly and work beyond standard hours to address urgent issues or prepare for key events, maintaining a high level of readiness and responsiveness.
Desired Traits
- Strong Business Acumen: Possesses grasp of Business principles, market dynamics, financial drivers, and diverse business domains, including HR, Finance, IT, ESG and general Business Operations.
- Growth Mindset/Lifelong Learner: Demonstrates an eagerness for continuous learning and adaptation, embracing challenges as opportunities to grow and expand their knowledge across various fields.
- Highly Organized: Exceptional ability to manage multiple tasks and projects simultaneously, keeping track of all details and ensuring nothing is overlooked.
- Strategic Thinker: Capable of understanding the big picture while also recognizing the importance of details in achieving organizational goals.
- Effective Communicator: Proficient in both verbal and written communication, skilled in creating persuasive PowerPoint materials and other communication documents that are clear and impactful.
- Adaptable and Flexible: Comfortable working in a dynamic environment, able to quickly adjust to changing priorities and work extended hours as needed.
- Proactive Problem Solver: Anticipates challenges and swiftly identifies solutions, ensuring smooth operations and the continuity of the President’s agenda.
- Culturally Competent: Adept at working with global teams and navigating diverse cultures, fostering an inclusive and collaborative work environment.
- Influential Leadership: Ability to guide without direct authority, persuading and motivating others to achieve common objectives.
- Dedicated Work Ethic: A committed and tireless professional who thrives in high-pressure situations, demonstrating a workaholic mentality with a focus on results.
- Discreet and Trustworthy: Maintains confidentiality with sensitive information, earning the trust of the President and other key stakeholders.
- Tech-Savvy: Comfortable using modern technology and software to enhance efficiency, including project management tools and digital communication platforms.
- Low Ego, Low Self-Orientation: Prioritizes the organizations and the President’s objectives above personal ambition, fostering a team-first attitude and supporting collective success.
Qualifications
- Educational Background: Bachelor’s or Master’s degree in Business Administration, Communications, Supply Chain Management, or a related field, with a preference for candidates who have pursued additional training or certifications in project management or leadership.
- Professional Experience: 7 - 10 years of experience in roles that required strategic planning, executive support, or project management, ideally within the Apparel industry or a similar sector. Demonstrated success in managing senior-level projects and initiatives, with a track record of tangible achievements.
- Technical Proficiency: Advanced skills in Microsoft PowerPoint and Excel, with a strong ability to create compelling presentations and perform complex data analysis. Familiarity with business analysis techniques and tools.
Compensation/Benefits:
- The approximate annual base salary range for this position is $140,000.00 - $160,000.00. The offered salary or salary range for this position will vary based on role requirements, skill set and years of experience.
- Our Company offers a comprehensive benefits package including Medical, Dental, Vision, PTO, company holidays.
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If this sounds like you, Apply Now!
As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.
